Are you passionate about leading and transforming teams while ensuring exceptional customer experiences? We are looking for a talented and motivated candidate to join our team as a Customer Care Coordinator.

• Direct customer support
• Point of contact for order management issues and escalations
• Order Entry
• Transactional/offshore offer knowledge
• Communicate issues, identify process gaps, and/or improvements with the team
• Commercial Team, Local Logistics and Supply Chain planning direct contact
• Follow up closely on delivery schedule
• Daily follow up to KPIs

• SAP Knowledge (desirable)
• Ability to adjust to new situations and challenges.
• Strong verbal and written communication skills
• Able to deal with stressful situations & multiple conflicting priorities
• Fluent in English, both verbal and written, is required
• Excel knowledge