Currently we are looking for a Cooling Service Solution Architect

The Cooling Service Solution Architect (SSA) will be responsible for the management of Schneider Electric customers Service Sales Life Cycle (OPEX cycle), with focus and priority on the support of our C&SP customers. These customers will be supported and influence during all the sale cycle and design phase where the end-to-end cooling service offerings will be discussed and defined with the customer. The cooling Service Solution Architect will be playing a key role as customer trusted advisor and support services digital journey.

The cooling Service Solution Architect will lead the definition of best services package, including digital services offer for the customer thanks to a constant relationship with customers and the Schneider Electric entities worldwide.

• The cooling Service Solution Architect will build and keep a constant relationship with:
  • Global strategic accounts, such as Internet giants, CoLo, Service providers, and large projects becoming the main single point of contact for services requirements & service value proposition
  • Local Schneider Electric Front offices, FSVP, Strategic Account Executives and Services account manager and Services LOB & Services Operation globally.
• Will improve an intimate relationship that already exists with VIP customers and will apply the same approach with potential new ones, bringing his experiences/thoughts for a continuous improvement.

• Lead the technical part of commercial activities to achieve the cooling service ambition and convert customers' needs identified at early stage of the sales process into the most attractive value proposition leveraging her/his deep industry, technical and service knowledge.
  • Review Request for Quotations (RfQ) providing sales team with clear technical expertise and advices to propose competitive solutions.
  • Communicate market feedback about trends, competitors and requirements in order to make appropriate offer enhancements.
  • Support the deployment Cooling Services playbook in her/his area of responsibilities.

• Will collaborate on a daily basis across the organization, in particular with:
  • Colling LOB across all functions, including R&D, Manufacturing & Sustaining and L4 organization
  • Service LOB, with a constant cooperation to identify the best solution to propose to create added value for C&SP customer (services and software solutions).
  • Sales team, responsible of the commercial offer for such customer, in the definition of the right approach and prioritization.
  • Services & Product specialists/Tendering team, for the right hand-over will be done once the final service value proposition will be defined.

• Bachelor or Master's degree or foreign equivalent in Mechanical or electronic engineering
• Three to ten years of experience on cooling matters with focus on DataCenter applications, preferable in Service.
• Communication and relationship capabilities with particular focus to cross cultural relationships worldwide and customers facing experience.
• Awareness about the Datacenter market and competition
• Knowledge about cooling products & services, i.e. Chillers - CDU - inRoom - inRow
• Team oriented approach
• Fluent English knowledge, any other language a plus

• An exiting job in an international company such as Schneider Electric, with the opportunity to guide and bring your contribution to become one of the key elements for our Global strategic accounts.
• The possibility to grow inside the company and to make the difference exploiting the opportunities the company will offer you.
• Possibility to collaborate with cross region teams.
• Exposure inside the global organization thanks to the specific role of the candidate, tailored around the Global Strategic accounts needing.
• Education thanks to continuous training and coaching activities
• Experience thanks to the constant growth that will be ensured thanks to wide activities this role will require to cover to satisfy customers needs.