Role:
To process, administrate and co-ordinate customer orders from receipt to delivery, ensuring orders are completed on time and to customer specification, within budget.
Responsibilities:
- Proactively manage the order through from receipt to invoice issue and manage any payment disputes that arise from the order.
- Review new orders to ensure that the contractual elements are agreed with customer and agree any additional contractual requirements within agreed timeline. Ensure where appropriate orders are fulfilled using standard equipment.
- Where appropriate, determine resources required to complete the order.
- Identify the necessary information to execute the order and issue accurate and timely instructions to relevant departments to ensure equipment is designed/built/procured to the agreed specification and manage any issues that arise during the order life cycle.
- Liaise with customer regarding all elements of the order including any approvals, variation claims, instructions, delivery, site work, and/or maintenance of ongoing bulk contracts.
- Prepare and submit contractual documentation as appropriate, i.e. arrangement drawings, circuit/wiring diagrams/Operation & Maintenance Manuals, shipping documentation.
- Liaise with and assist the tendering team with technical issues where necessary.
- Feedback issues on completed orders that can assist the tendering team with future bids.
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Requirements:
- Detailed knowledge of current & legacy product range
- Be able to compile Schematic diagrams for complex Protection Schemes
- Ability to read and understand electrical drawings
- Well developed interpersonal skills (Written and verbal)
- Excellent time management skills
- PC literate
- Ability to work well within a team
- Good negotiation skills
Desirable requirements:
- Presentation skills
- Knowledge of Schneider Electric IT tools (Access/SAP)
- Understanding of testing and commissioning practices
- Understanding of Commercial T&Cs
- Awareness of appropriate competitor offer
- Driving license.
At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.
"We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability."
What we offer you:
Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.
Apply now:
Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.
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IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.