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Cash Collector

AT Schneider Electric
Schneider Electric

Cash Collector

Barcelona, Spain

Tasks:

  • Customers' portfolio debt management:
  • Overdue & entity DSO follow up: internal & external possible disputes. It will require to interact to key customer contacts or internal business or support ones. Being proactive and being able to influence and be heard. And if any issue, raise the point on time to resolve any potential dispute.
  • Ensure payment terms and prompt payment discounts are compliance. Follow up customers' payment profile.
  • Coordinate with Front Office & Customer Support teams if any claim.
  • Coordinate with credit risk department if any overdue so default should be reported or there is a concern. Also if credit blockage applies or risk filter is operative.

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  • My DSO manager usage: it means follow up customers' portfolio with debt status, actions, programming next actions to avoid overdue and ensure we have 100% debt qualified.
  • Report EoM aging of the considered entity.
  • Be Portugal debt business partner for FO, promoting cash culture across the different teams.
  • Support, prepare and expose Portugal Credit Committee in a monthly basis.
  • Coordinate and supervise different departments with regards to customers and credit KPIs linked to: competency centers, treasury and accounting to ensure the correctly allocation of cash in, statements update, entity reporting and bank guarantees delivery if any.
  • Follow up customers' bad debt.
  • Challenge current recovery process and propose improvements, if considered, along collection and disputes resolution in the different Bus.
  • SAP/Oracle management: extract aging, review credit filters if any customer is blocked coordinating with credit risk team.


Soft:
  • Customer orientation - high
  • Problem Solving - high
  • Collaboration is key
  • Communication (high)
  • Active listening
  • Resource management
  • Accountability
  • Critical thinking


Technical
  • Portuguese, English compulsory. Spanish (desired).
  • Conflict management
  • Debt Management
  • Debt analysis - account reconciliation.
  • Data entry accuracy
  • Negotiation.
  • Collection processes knowledge. Example: identify debt, confirm payment status, confirm incidence, solve internally, solve externally, negotiate, payment promise, payment plan, report default if not collected.
  • Credit KPIs: DSO, Overdue, Opportunity cost.
  • Desired credit risk mitigation actions (how to negotiate, risk insurance management: basics).
  • IT/ERP expertise:
  • Oracle knowledge is desired.
  • SAP knowledge. Sales Admin modules must.
  • MyDSO tool knowledge is a +.


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150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

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Client-provided location(s): Barcelona, Spain; Portugal
Job ID: Schneider_Electric-https://careers.se.com/jobs/82582?lang=en-us
Employment Type: Full Time