Position Summary:
- This person will report to Invoice Collection team leader and will work with tenured Data Operations team members.
- This position is responsible for numerous data related tasks focused on APAC markets.
- This includes coordinate collection of incomplete data as well as managing the internal ticketing system including responding to customers as required
- Additional tasks include but are not limited to data entry, data audit, etc.
Position responsibilities:
- Learn about the business, department and associated processes and tools.
- Effectively communicate Schneider Electric expertise to internal and external clients.
- Day to Day Tasks:
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- Upload of electronic data files and to resolve any uploading errors
- Coordinate collection of incomplete data
- Coordinate data entry of manual invoices
- Process invoices and meter data into the IT Systems, ensuring data is entered correctly and in a timely manner
- Ensure that network rates and tariff tables are accurate and up to date
- Following up and closing out data management issues with customers, energy retailers and other data providers
- Manage the internal ticketing system including responding to customers as required
- Manage the implementation of network tariff changes and demand resets
- Adhere to Schneider Electric processes.
- Other duties as assigned.
Qualifications
Essential skills and qualifications:
- Thai nationality
- Bachelor's degree, or equivalent experience
- Strong English skills, both written and verbal
- Proficient in computer technology and Microsoft Office Products, in particular Excel
- High commitment to company vision and values
- Strong analytical skills
- Inquisitive - willing to investigate to find answers to problems
- Ability to organize and manage multiple priorities; self-motivated
- Provide excellent customer service internally and externally
- Work well on teams, within and outside of function
Non-Essential Skills
- Additional languages (Chinese, Japanese & Korean)
Schedule: Full-time
Req: 0091XQ