Sr. Associate, DCS Dealer Control and Risk Management

Dallas, United States of America

The Sr. Associate, Client Support - DCS Dealer Control and Risk Management operates within the First Line of Defense and is accountable to assist the DCS Business in driving effective and consistent business line execution against Regulatory and Policy requirements, and the Enterprise Risk Management Framework. They are expected to review and evaluate business operations and risk-taking activities as a critical business partner guiding stakeholders to best practices and quality standards in the 1st line. The Sr. Associate serves as a subject matter expert by advising and guiding risk initiatives such as Quality Control reviews, risk assessments, KRI/KPI development and monitoring, working with the Head of DCS Business Management and the BCO organization to proactively self-identify issues, and ensure on-time remediation of issues.

• Acts as subject matter expert for new products and services. Seek and share knowledge in all areas of DCS business.
• Ensures highest quality of execution by communicating and responding to business line functions on general inquiries and business practices. Collaborates with internal operational and portfolio management areas to respond to issues in a timely manner and take immediate action to address issues as they arise, escalating when appropriate. Facilitates training and communication to minimize repeat issues.
• Drive Risk Culture: Ensure adherence and awareness in the Business Line of risk frameworks, policies and standards.
• Control Testing: Implement and maintain quality control testing and control effectiveness monitoring in the Business Line. Validate the adequacy of controls and work product, escalate deficiencies as appropriate. Identify root causes of control deficiencies/weaknesses and monitor to ensure Business Lines remediate and prevent recurrence.
• Exam Management: Liaison with third-party for all exam related activities including regulatory, Internal Audit and Credit Risk Review. Review materials, responses and validate Business Line remediation work (e.g. artifacts, action plans, etc.). Manage and execute risk related activities and routines.
• Serves as embedded risk champion, partnering with and supporting the Business-Line, BCO organization, 2nd LOD, and third-party reviewers on issue identification and remediation, internal control testing, and on-going monitoring activities. Maintains effective two-way communication and fosters productive reciprocal relationships as the single point of contact for DCS to centralized operational and risk functions.

• Education: Bachelor's Degree or equivalent work experience.
• Work Experience: 9+ years in Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experience
• Skills and Abilities.
• Motivated to achieve results through teamwork and collaboration.
• Exceptional communication skills (verbal, written, presentation, and interpersonal).
• Ability to identify and resolve exceptions and to interpret data.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Demonstrated experience executing risk projects across multiple business lines offering a wide variety of financial services products and services.
• Advanced knowledge of the financial services sector, particularly with the competitive dynamics and products in commercial banking and risk management.
• Demonstrated thought leadership and application of operational risk identification and mitigation practices and procedures.
• Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.
• Demonstrated judgement in escalation, ensuring risk-based clear line of sight for senior executives into existing and emerging issues/incidents.
• Ability to build credibility with, collaborate with, and influence line of business executives.
• Excellent analytical and complex problem solving skills.
• Superior project management skills.
• Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.
• Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels.