Work with team members and key stakeholders to develop appropriate metrics and deliver relevant and accurate data.

Ensure reporting activities are executed and reviewed timely and resolve any requirement deficiencies.

Collect data and information following established procedures and deliver complete and accurate reporting products.

Create accurate and timely reports using Microsoft Office and Business Intelligence tools.

Manage metrics inventory.

Perform metric calculation quality assurance to ensure completeness and accuracy of data reported.

Support the reporting governance, escalation, and remediation of IT risks/issues.

Conduct analysis of Technology issues, risks, and root causes

Work with internal teams, including the Technology senior leadership team, to gain an in-depth understanding of existing risks, causes, severity rating, controls, and remediation.

Work with key stakeholders to respond to auditors and regulators questions and requests related to KRI program and metrics.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelor's Degree or equivalent work experience

Work Experience: 3-7 years; Risk Management, Technology Risk Management, IT Operational Risk Management and risk reporting.

Skills and Abilities:
Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services.
Knowledge in IT Operation, Cyber Security and Emerging Technology (i.e. Cloud, AI).
Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.
Ability to build credibility with, collaborate with, and influence line of business executives.
Excellent analytical and complex problem solving skills.
Strong project management skills.
Ability to constructively work both independently and in collaborative environments involving all levels of management and employees

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: This job description does not list all the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Primary Location: Quincy, MA, 1 Enterprise Drive-Quincy-Corp

Other Locations: Massachusetts-Quincy

Organization: Santander Holdings USA, Inc.

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO