Spanish-Speaking Patient Education Liaison - Rare Disease (Must reside in Chicago, NY, FL or GA)

About the job

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rarediseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together,revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase themiracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Job Purpose:

The Spanish-speaking Patient Education Liaison (SSPEL) is a key x-LSD field-based member of the U.S. Rare Disease Care Connect PSS commercial team. The SSPEL supports the patient-focused mission by providing linguistically and culturally appropriate disease, inheritance, product information and support to patients and families affected by genetic diseases for which Sanofi Genzyme provides a treatment option. The SSPEL establishes strong working relationships with patients and healthcare professionals, helping to facilitate early diagnosis and treatment access to optimize patient care, working collaboratively in a complex team environment with numerous internal cross-functional groups.

• The SSPEL will be assigned to support all Spanish-speaking patients in the eastern portion of the United States including Puerto Rico.
  
• Leads education and awareness efforts of disease state, inheritance, diagnostic and product information to patients and families through telephone communication, live patient and family meetings, and patient education programs.
  
• Assesses patients' needs and develops action plans that facilitate the diagnostic and treatment process as recommended by patient's healthcare provider.
  
• Works with cross functional partners to identify patient-specific barriers and develop action plans for resolution. Demonstrates accountability for action plan execution and drives for success and results.
  
• Delivers in-depth disease and product in-services, for home health care providers of patients receiving Sanofi-Genzyme ERT treatment within the home to ensure optimal care and adherence to prescribed dosing.
  
• Integrates and works in partnership with regional teams.
  
• Builds strong internal relationships with colleagues in all cross-functional groups including Medical Affairs, Patient Advocacy, Care Coordination, Corporate Accounts and Science divisions.
  
• Identifies and formalizes PEL processes by leveraging collaborative partnership with cross-functional colleagues and patients in the eastern portion of the United States.
  

• Meets documentation requirements in CRM system to facilitate tracking of critical metrics.
  
• Delivers on key objectives established annually.
  
• Ensures full compliance with all corporate and industry policies and legal and regulatory requirements, for all regional commercial activities.
  
• Must be able to travel extensively (60% - 80%).
  

• Fluent in Spanish and able to converse proficiently with Spanish-speaking patients
  
• Must reside in Chicago, NY, FL or GA
  
• Bachelor's/master's degree in health care/ Life Sciences/ Nursing (or equivalent)
  
• Licensed Registered Nurse or Board-Certified Genetic Counselor or equivalent clinical background with patient education experience
  
• Experience in the following specialties: Genetics, Neurology/Neuromuscular, Renal or Hematology/Oncology
  
• 3-5 years of experience in the biotechnology/pharmaceutical industry
  
• Ability to work independently
  
• Extremely flexible, with the ability to multi-task
  

• Bring the miracles of science to life alongside a supportive, future-focused team.
  
• Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
  
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention andwellness programs and at least 14 weeks' gender-neutral parental leave.