Sales Force Excellence Officer * (all genders)

About the job

Drive our team's success by leading End to End performance cycle for the zone connecting the data points, building diagnosis, & identifying future opportunities

Are you ready to chase the miracles of science to improve people's health?

At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees' mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

• Customer Relationship Management (CRM) related topics: Expert/experience on Customer Engagement solution tools such as Mobirep. Support in CRM Product & Functional Catalog.
  
• Reporting topics: Develop tools & reports to track execution of KPI and monitor CHC performance, ensuring simplicity / consistency / accessibility of data. Track performance in all dimensions: E.g. CRM, Sell-out data, Instore Visibility (Trax), Sell in data (SAP), Field performance and key operational priorities.
  
• Target settings for sales teams (ROI, Incentive follow-up, Bonus Calculation and Data steward).
  
• Sales Force Excellence topics: Support of segmentation and targeting process and support on commercial strategy.
  
• Project Management: Ensure alignment between Business Excellence, Customer Excellence and Brand teams. Communicate gathered insights from monitoring KPI's towards the business teams and follow up on action plans and improvement plans. Planning, overseeing and leading projects from ideation through to completion.
  

• Experience: Interaction with a range of internal and external stakeholders.
  
• Soft and technical skills: Ability to work transversally across departments and countries. Capability to translate complex processes to easily understandable business topics as well to be able to handle multiple projects simultaneously. Excellent/advanced skills of Microsoft Office (Excel, Word, PowerPoint, Outlook) as well as in PowerBI. Be data driven and have the ability to quickly understand and apply new IS tools. Strong analytical and strong communication skills and be able to explain complex dashboards into understandable insights. Demonstrate a proactive attitude engaged in the business performance. Structured with a good sense of details. Understanding in Coordinating Business Processes. Listen to customer needs with the ability to challenge them and execute accordingly.
  
• Education: Business, Data Analyst or Scientific studies, master's degree preferred-
  
• Languages: Fluent English, German is a plus.
  

• Bring the miracles of science to life alongside a supportive, future-focused team.
  
• Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
  
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.