JOB PURPOSE

• P2P Specialist is the Single Point of P2P accountability in front of CHC stakeholders locally.
• P2P Specialist ensures that optimized processes are implemented locally.
• P2P Specialist will streamline the P2P processes by connecting end users with process owners (Procurement, Legal...). The P2P Specialist will be responsible for designing/adherence of processes at local level, managing deviations, and alignment with relevant support functions. P2P Specialist will be the gatekeeper of P2P processes locally and will work closely together with P2P manager and BPO provider supporting the P2P operations for CHC.

• Support the design and implementation of the new tools and processes in the perimeter including BPO onboarding
• Integrating and coordinating all project activities including definition and implementation of P2P strategies, actions, and governance to achieve business objectives
• Identify the local specificities and needs of the perimeter to ensure a proper localization of the processes where needed

• Ensure business continuity & deliver the operations without disruption
• Manage BPO provider relationship at local level (governance, performance monitoring, root cause analysis review, follow up and improvement of actions in place)
• Coordinate with various stakeholders, obtain coding and approval, and resolve issues related to blocked invoices. Ensure payment and expense entries are posted in the accounting software on a timely basis
• Processing of urgent/sensitive/complex invoices
• Be involved in handling queries for vendor statement reconciliation through calls and emails
• Proactively supports month end, year-end closing with AP activities on time
• Lead the implementation of the Core Model locally in coordination with BPO team and Global Head of Core model:

• Ensure processes are fully documented, maintained and communicated,
• Provide support in innovation, simplification, standardization,

• Manage for countries in its scope qualitative follow-up of P2P internal and external controls
• Ensure that local procedures are formalized, updated and in line with the Global policies, standards and guidance and verify that procedures are adequately approved and communicated
• Execution of local tasks forced by legislation specific (work with original paper docs if required etc.)
• Guide end users and coordinate P2P activities from the definition of the need to the payment of the supplier, including contracting part, purchase order communication and all required follow-up actions

• Single Point of P2P accountability in front of CHC stakeholders locally
• Build strong Business Partnering and maintain stakeholder relationships (e.g with Business end users, Procurement, Legal, GBS and Finance)
• Strengthen relationships with Europe region through both solid governance as well as informal and formal networking,
• Collect business pain points and set up improvement projects/actions
• Manage Change management and Communication