Job title: O2C Collections Analyst
Location: Budapest, Hungary
Flexible working: 60% home, 40% office
Job type: Permanent, Full-time
About the job
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible.
Ready to get started?
Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.
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Join our fast-growing Order to Cash (O2C) team at Sanofi, where cutting-edge AI and digital solutions power our operations. With a global reach, we tackle diverse, challenging projects, offering you continuous growth and learning. In the last two years, our team has doubled in size, creating even more opportunities for career development in a dynamic environment.
Our O2C team manages key operations including master data, sales orders, credit risk, collections, and more-all vital for customer satisfaction, cash flow, and accurate accounting. Be part of something bigger and unlock your potential with us!
Main responsibilities:
- Deliver collections management services to SBO
- Review AR ageing reports
- Perform collection and dunning from the related system, determining appropriate escalations and follow-up actions as per the defined process
- Manage dispute and claim processes, including qualifying, creating disputes identified by Ci2C, and resolving disputes under Ci2C responsibility
- Contribute to business and customer collection strategy reviews, preparing KPI reports on a weekly/monthly basis
- Build expert knowledge of scope activities, local entity knowledge, and serve as a super-user; coach junior analysts while proactively anticipating operational issues
- Participate in process improvement and automation initiatives, identifying opportunities to eliminate redundant tasks and ensure smooth transitions
About you
Essential Skills:
- Fluent in Polish and advanced English (written and verbal)
- Experience in Customer Service, Order to Cash, Credit & Collection management
- Hands-on experience with collections or receivables
- Strong attention to detail, accuracy, and expertise in MS Excel and Microsoft Office
- Ability to interact professionally with internal and external clients; team player with good communication skills
- Experience with SAP FI and other accounts receivable IT tools
- Graduate degree in accounting or finance, plus experience in Business Services or Pharma
Why choose us?
- An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
- An attractive, market-oriented salary and cafeteria benefits
- Flexible home office policy, with a possibility to work up to 60% of time from home / where you can easily schedule your office days
- Work from an "Office of the Year 2023" award winner
- Collective life and accident insurance
- Yearly medical check-up
- An individual and well-structured introduction and training of new employees and we will dedicate a Buddy for you to better navigate in your first weeks
- Your own career path within Sanofi
- Your professional and personal development will be supported purposefully
- Join a great community & special events (Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)
Pursue Progress. Discover Extraordinary.
Progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let's pursue progress. And let's discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people's lives. Please ensure to have read this document before applying.
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