Job title: Manager, Dupixent Commercial Training
Location:Cambridge. MA
About the Job
Sanofi has pioneered the development and delivery of transformative therapies for patients affected by rare and debilitating diseases for over 30 years. We accomplish our goals through world-class research, collaboration with the global patient community, and with the compassion and commitment of our employees. With a focus on rare diseases, multiple sclerosis, immunology, and oncology, we are dedicated to making a positive impact on the lives of the patients and families we serve. Sanofi's portfolio of transformative therapies, which are marketed in countries around the world, represent groundbreaking and life-saving advances in medicine. Sanofi, an integrated global healthcare leader, discovers, develops, and distributes therapeutic solutions focused on patients' needs.
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The Sanofi Manager of Commercial Training, reports to the Sanofi Director of Commercial Training. The Associate Director Commercial Training is based in Cambridge, MA.
The Associate Director of Commercial Training has responsibility for supporting commercial training needs. This person will have responsibility for strategic planning and implementation of world class product training, and skill-based training via eLearning, live meetings, virtual training and on demand training courses.
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
Main Responsibilities:
Develop with the Director of Training, the training and development function for the Business Unit including disease, product, and customer interaction capabilities training as well as other trainings for Business Unit as needed. The Associate Director of Training will have responsibility for on-the-ground execution and deployment of training experiences.
Assist in the development and execution of comprehensive strategic and tactical plans to support the short- and long-term objectives of the Sales, Marketing, and Patient Educational Services, and Reimbursement Teams. This includes responsibility for implementation and continuous improvement to the following work streams:
- New hire training programs and curriculum
- Continuing education with ongoing learning programs
- Advanced training for ongoing learning of product and disease knowledge and customer interaction capabilities
- Field advisory teams and learning champions
- Assist in the definition and development of core competencies and create tools, curriculum, and initiatives to support them
- Responsible for the development of classroom training programs including customer interaction capabilities as well as disease and product education via live training experiences, e-learning modules, WebEx, etc.
- Manage the Product Review Board process for all sales training materials to incorporate all appropriate regulatory and legal compliance programs into the appropriate training programs
- Responsible for the development of field-based training programs including field mentorships, coaching, and field assessment
- Establish and implement key metrics to track and communicate level of value and impact of sales training and development initiatives to all stakeholders
- Work closely with Sales and Marketing to ensure appropriate integration of sales and marketing materials into all new hire and ongoing learning training programs
- Manage, design, and deliver sales training materials for National Sales Meetings and Area/Zone and Regional Sales Meetings, in close coordination with Marketing, Field Advisory Teams/Learning Champions.
- Ensures budgets and schedules meet corporate requirements
- Select, develop, and manage relationships with key agency partners
- Data & Analytics understanding with ability to take action & plan
- Provide a high level of strategic analysis and planning with the ability to work with and manage demands and expectations from multiple internal customers
- Design and attend certification training for relevant training programs and vendors
About You
Basic Qualifications:
- BA/BS Degree required, preferably in life science or business. MBA a plus.
- The ideal candidate will have 8 plus years of relevant pharmaceutical/biotech industry experience with at least 2 years leading national home-office based training
- Ideal candidate will have experience in specialty pharmaceuticals or biologics, with a background in infusible products, specialty pharmacy, and buy & bill
- Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing with all levels of colleagues & stakeholders
- Ability to influence, collaborate and interact effectively with a senior leadership team and multiple key stakeholders across sales and marketing to align on objectives and provide consistent training direction
- Demonstrated excellence in project management and effectively managing multiple projects/priorities including budgeting and actual spend against budget is required
- Ensure that all training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines
- 25-35% national travel required
Preferred Qualifications
- Training experience strongly preferred
- Experience in Respiratory, Asthma & COPD markets
- Sales launch, biologic, and reimbursement experience strongly preferred
- Excellent verbal & written communication skills essential to success in this position
- Strong collaboration, organizational and operations skills
Why Choose Us?
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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