- Location: Yakum, Israel
- Title: Key Account Manager- Trade
- Hiring Manager: Head Of Trade IL
- Hybrid
- Job type: Permanent, Full time
Job purpose
Within the framework of Sanofi business strategy, the job purpose is to manage commercial relations with a portfolio of institutional key accounts (hospitals and HMOs/sick funds with the aim to develop partnership with the customer and achieve sales & profitability targets.
Understands account profile/needs/strategy, aware of market & competitive intelligence as well as Sanofi strategy and coordinates actions with a multifunctional team to develop the best win-win solution to serve the key account, to leverage building blocks and identify opportunities.
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Coordinates and monitors activities to ensure effective execution at key accounts: sales, services, procurement & supply, contracting with clear commercial conditions and follow-up.
Key Responsibilities
Trade Strategy Implementation and Coordination:
- Yearly strategic & commercial planning for each institutional key account.
- High transversal cooperation across the organization (Trade, BUs, Supply Chain, Market Acses ...etc.) to reach advanced tailored product offering to each account.
- Recognize key business drivers and key influencers relationship strategy through understanding the marketplace, key issues, trends &competitive positioning of the key competitors.
- Follow up competitor activities & update different departments concerned.
- Yearly strategic planning for major hospitals & key accounts in terms of distinguishing offensive and defensive commercial strategy on monthly basis.
- Develop key account plan & data base in structured KAM PLAN.
- Maximizing Sanofi business in key accounts sector and enriching portfolio through securing existence of the already listed SKUs and listing of new SKUs and brands.
- Build quality relationship that maximize customer satisfaction & achieve maximum revenue, with KDMs (Key Decision Makers) & Management of Key Accounts.
- Encourage new opportunities and identify potential growth of Key Accounts.
- Build a unique image for Sanofi in the hospital sector through well establish quality relationship by which putting Sanofi in a position of real partner. Ensure long-term business relationship with key customers.
- Regular follow up with the credit to identify special credit conditions for key accounts and take necessary actions (accelerate cheques issuing & high transversal cooperation with collection team, credit team in order to submit any requested documents).
- Acting as an internal communication link between stakeholders & other depts. to facilitate workflow (e.g. follow the processing of sales orders, check availability of products with production, follow the invoicing with the credit to solve any problems, etc.)
- Survey risk parameters for own areas of responsibility, introduce precautionary measures as necessary.
- Other accountabilities related to the job given by the direct manager.
- The Employee shall comply with all the duties established by the Employer, reasonably corresponding to this job.
Job-holder requirements
Education: University Degree in a Business-Related Area (Economics, Finance etc.) or Life Science
Experience: At least 3 years' experience in sales or in a similar role in pharmaceutical industry. Or, at least 3 years' experience as a Data Analyst in the pharma industry or other industries.
Core knowledge, competencies & skills:
- Able to analyse data/insights and translate results into better solutions.
- Negotiations, influence, overcome obstacles and ensure good outcomes - internally and externally.
- Successfully implements plans and generates the expected results, constantly monitors the quality and results of execution, and makes corrections where needed.
- Versatile and resilient, ability to stay positive in pressure environment and work towards delivering results.
- Effective communication skills, negotiation skills, presentation skills with the ability to engage and influence stakeholders at all levels.
- Demonstrated planning ability and strong organizational and executional skills with a strong sense of ownership and accountability.
- Goal-oriented, organized team player, self-motivated and self-directed.
- Proven results of delivering customer solutions and achieving business goals.
- Positive relationships with peers ensuring cross channel benefits (Representatives, KAMs, Marketing & Trade)
- Advanced, MS Excel, MS PowerPoint, MS Outlook.
- Advanced language skills in Hebrew and in English
- Driving license B