JOB PURPOSE:
- Be part of field force effectiveness and analytics engine to BU AD to improve field force productivity, optimize resource allocation and field force KPI
- Coordinate between BU field team and CE FFE HQ teams to ensure a smooth and efficient process complying to corporate guideline
- Implement field force operation framework and FFE tools in area of field force productivity & resource allocation
- Support BU ADs on data preparation and consolidation, analysis design, execution by closely and actively communication in terms of field force performance and productivity
Field force Operation Management
- Manage following FFE tasks from process & data support perspective including
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- Field force trend and landing forecast
- Field force performance dashboard and Field force KPI reporting
- Data consolidation and cascading to field operation team
- Lead field force performance analysis and interpretation based on existing dashboard and reports so as to understand business dynamics and generate insights from data
- Provide both routine and ad-hoc analysis for BU AD to support decision-making process
- Supervise field force operation projects (such as customer segmentation, field force sizing and territory optimization ) under the leadership of FFE BU HQ team
- Manage BU daily operation support, including
- Field force Planning and FTE Management
- Field force KPI / Low performer report
- Provide data support to BU AD per request
Education:
- Minimum bachelor degree
- At least 3 years' experience in FFE field, most preferably in MNC pharmaceutical companies
- Good communication skill in both cross-function interaction and message cascade-down
- Strong capability in Excel Modeling and PowerPoint Presentation
- Ability to solve difficult and changing situations and influence business leaders
- Good command of written English, communication verbal English
- Deep analytical frame and logic thinking
- Strong analytical skills to drive comprehensive analysis and provide business recommendations
- Ability to work under pressure to deliver high-quality analysis and operational work accurately and on-time
- High level of integrity and be transparent