Global Process Expert - Export Sales Order Management

• Location: Budapest - Sanofi Business Operations, Váci Greens

About the job

Ready to push the limits of what's possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As Global Process Expert - Export Sales Order Management within our Order to Cash team, you'll be in charge to drive specific topics, projects contributing to core model enhancements and deployments. This role will be instrumental as well in the continues improvement area improving core model adherence, global initiative allowing better efficiencies and best in class practices.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

In close collaboration with Regional/Local leads, this role provides the support, coaching & facilitation to allow the Regional/Local teams to successfully adopt/adhere consistently to the core processes. In addition, process efficiency should be continuously improved by promoting and sharing best practices and performance mindset.

Our O2C team to handle the following activities:

-Master data Management

-Sales orders Management

-Requests and Disputes Management

-Credit Risk and Credit Data Management

-Collections and Customer Contact Management

-Cash Application and Receivables Management

-AR related Month-end Closing, Reporting and Non-trade Invoice Management

-These operations are critical for customers & patients products fulfillment, accurate accounting, generating cash flow, customer satisfaction.

Main responsibilities:

Core model

• Contribute to the Design, development, maintenance, simplification, optimization and improvement of core model processes in collaboration with Regional leads and Order Management Global Process Lead. Processes in Order Management core model include order taking, order acceptance, delivery and invoice processing.

• The Core Model mainly comprises processes, technology landscape, RACI, interaction model business rules and KPI's.

• Collaborate on the change definition in policies and procedures supporting optimized and standard processes.

• Propose actions to accelerate simplification of our operations, introducing innovative and harmonized solutions.

Core model adherence/audit

• Build and maintain stakeholder relationships across all geographies and drive standardization of processes

• Lead the preparation, conduct, and follow-up audit across all geographies the core model adherence

• Oversee the process performance across the different geographies and provide input into how it can be further improved

• Review and discuss and support in approval of exceptions to the Core Model with the regions

• Ensure strong relationships with the teams through both solid governance, as well as informal and formal networking

• Utilize dashboards and other enhanced visualization capabilities to illustrate historical trends and document and report detailed observations, instances of non-compliance and improvement opportunities

Global projects and initiatives

• Ensure iO2C Core Model components are well understood to perform an effective implementation

• Deliver projects across all regions, notably technologies implementation

• Own the business case for the relevant project incl. its implementation impact within iO2C P&L

• Support neighbouring functions projects & other global initiatives impacting the Service Line.

• Ensure relevant data are available to support business case and on-going project reviews

• Collaborate in global projects (ex. ISHIFT) and neighbouring functions initiatives where Order Management process is applicable

About you

Experience:

• Must have 5 to 10 years of process knowledge of Export Order Management processes and related systems. Deep knowledge of export document handling and link with customs

• Strong understanding of the overall Order to Cash and Supply Chain E2E processes

• Proven experience in Export Order Management activity & engaging 3rd parties

• Good knowledge of pharma business commercials, Trade Environment, Finance & business modelling

• Proven experience in Project Management & process review

Soft and technical skills:

• Multicultural mindset - international exposure

• Excellent teamwork and interpersonal skills

• Ability to take initiative and overcome challenges

• Effective collaboration skills with peers, stakeholders and partners across the organization

• High capacity and willingness to learn about procedures

• Ability to successfully lead & engage indirect remote teams

• Adaptability to work in ambiguous, constantly changing situations, including flexibility in working hours to accommodate working with different regions/geographies.

• Ability to develop high-quality presentations.

• Strong customer orientation

• Strong Networking & communication skills

• Excellent organizational and planning capabilities.

• Positive, open-minded, customer centric and problem-solving attitude

• Capacity to challenge the consensus, current state and to propose solutions

• Reliability

• Ability to cooperate transversally & successfully work in a transversal environment

• Innovation and creative mindset

• Strong leadership & influence capabilities

• Lead the change

• Strong analytics skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy

• Hands-on experience of SAP (essential) in S4 Hana preferably, OM, Management modules (advantageous)

• Knowledge of Microsoft Office and expertise of MS Excel (essential)

Education: Bachelor's or master's degree from a Business or Engineering school

Languages: Fluent in English

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks' gender-neutral parental leave
• Flexible home office policy, with a possibility to work up to 60% of time from home / where you can easily schedule your office days
• Join a great community & special event (Weekly Yoga/Pilates classes, Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)

Pursue Progress. Discover Extraordinary.

Progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let's pursue progress. And let's discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people's lives. Please ensure to have read this document, before applying.

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Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!