About the job
Summary of the role
For the Digital Data and Analytics products, s(he) acts as the intermediary between the local business and Digital, using a deep understanding of business processes and technology to help business stakeholders achieve their desired outcomes leveraging Digital Technologies. S(he) is accountable for driving the implementation and successful adoption of global digital products at the market level acting as the local digital representative of the global digital products.
Our Team: We are the Digital Key Markets Team. As part of the Digital Markets team within Digital Business organization we aim to deliver best-in-class personalized digital experience to HCPs & patients & power data driven decision-making. We emphasize accountability and customer centricity, what allow us to reap all the benefits of a product-oriented culture.
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Together, we aspire to deliver business impact & drive operational excellence through best-in-class digital transformation across GBUs.
Key responsibilities
For the Digital Data & Analytics products under her/his scope:
Business Partnering
- Partnering and engaging with local GBU & GTMC I&A teams and to ensure alignment with global digital strategy and local countries' priorities.
- Provide strategic partnering and act as advisor for Digital Data & Analytics products to local business stakeholders.
- Support, Advice and coach business customers to make use of technology and data driving adoption of global digital products supporting their business strategies.
Digital Products Management (locally)
- Key POC for business customers at country level acting as primary gate keeper for new requirements.
- Analyze business processes and develop business cases using a deep understanding of technology to help business stakeholders achieve their desired outcomes.
- Work with Digital and Business stakeholders to define and document requirements and capture business needs (digital demand management); understand the customer journey, and define user requirements feeding into global product features backlog (innovation loopback)
- Monitor and regularly communicate progress on priority as well as adoption of the Digital Data & Analytics products promoting adoption and data driven decision making.
- Be the expert of local business acumen, processes, and global products aligning with local needs.
- Being end-to-end accountable for digital products under his/her scope within Data and Analytics.
Project management
- Engage and collaborate with Digital and Business stakeholders and influencing project decisions; assess the risks of various solutions and prioritize competing business demands.
- Lead the best-in-class data and analytics capabilities development, implementation and optimisation with business stakeholders to enhance data driven decision making by leveraging the digital technologies and platforms.
- Contribute actively to Product delivery teams providing market-specific business acumen and responsible to support Product Managers (and Product Owners) to support product releases through implementation/activation locally (localization)
- Collaborate with Global Data Foundation and Advance Analytics teams to release global to local strategies, roadmaps, and deployment plans.
Technical Resolution
- Point of contact for technical improvements and incident resolution for brands/franchise teams
- Orchestrating local incident investigation between local business teams, GTMC, global product and service teams, managing incident prioritization and feeding into incident resolution to Global Digital Product Owner
Quality and cyber security assurance
- Ensure that Digital Products/computerized systems meet all controls to address applicable quality, regulatory (Data Privacy, GxP, SOX, etc.) and cybersecurity requirements at local level.
Partnerships and collaboration
- Business Stakeholders: GTMC Insights & Analytics, Sales, GBUs Marketing/business teams and Digital global leaders
- Global Digital Data Foundation and team
- Program Manager/ Global Project Managers
- Engage with Digital Data & Analytics community members acting as local representative of this stream.
About you
Transversal Skills
- Business Partnering (Advanced)
- Change Management (Advanced)
- Business Acumen (Experienced)
- Results oriented (Experienced)
- Influencing others (Experienced)
- Project management (Experienced)
- People Leadership (Intermediate)
- Strategic Thinking (Intermediate)
- Analytic and problem-solving skills (Experienced)
- Excellent communication skills (both written and verbal)
- Fluent in English
Technical skills
- Business requirements gathering (Experienced)
- Technology Advisory (Experienced)
- Agile methodology (Experienced)
- Business Intelligence / understanding of digital technologies and trends (Experienced)
- Quality Compliance (Experienced)
- Business reporting (Experienced)
- Business Case Development (Experienced)
- Technology understanding (Experienced)
- Knowledge of data analysis platforms and visualization tools (Experienced)
Pursue progress, discover extraordinary
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