About the Job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives.

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.

• Deliver Credit and Collections management services to SBO as per their respective Service Level Agreements (SLAs).
  
• Participate in Review AR ageing reports, perform collection & dunning, escalate, and follow-up actions.
  
• To take charge of several countries for overall Credit Management and Collection activities
  
• Support/responding to enquiries from internal and external customers, Country Finance & Stakeholders
  
• Actively participate in credit assessment for new and existing customer, perform periodic customer credit review, as well as customer portfolio risk
  
• Participate in checking credit availability and manage blocked sales orders related to Overdue.
  
• Deliver operational KPIs and comply with Sanofi policies and guidelines, also to participate in continuous improvement initiatives.
  
• Actively participate in transition activities of Country Credit and Collection processes into SBO, including knowledge transfer, preparation of Work Instructions documentation and attending conference calls/meetings
  
• To update Standard Operating Procedure (SOP) as and when required and obtain validation from Team Lead/Manager
  
• To support ad-hoc projects implementation (New tools, Robotic Process Automation (RPA), process improvement projects)
  
• To participate in LEAN workshop, acquire LEAN mindset and work according to LEAN methodology.
  
• To proactively alert in issue/roadblock and propose solution to Team Lead/Manager.
  
• To manage any other tasks as assigned by Team Lead/Manager.
  

• 1+ years of relevant working experience in the Finance/Accounting sector.
  
• Working experience in Finance shared services, either in-house or in a BPO setting.
  
• Working experience in the pharmaceutical or similar industry, preferably in Finance will be advantage.
  
• Understanding of shared services technologies such as scanning and imaging, OCR, case management tools, KPI monitoring and reporting.
  

• Ability to demonstrate analytical and problem-solving skills.
  
• Working experience with SAP, specifically FICO
  
• Proficient in the use of applications in the MS-Office suite, including MS-Excel
  
• Experience in successful handling of Order to Cash
  
• Self-motivated, mature and ability to work independently
  
• Able to work in a metrics environment
  

• Minimum Qualifications: Bachelor's Degree/Post Graduate Diploma/Professional Degree in Accounting/Finance/Business or equivalent
  

• Fluent English and Mandarin communication skills (verbal and written) and with the ability to interact effectively to all stakeholders.
  

• Bring the miracles of science to life alongside a supportive, future-focused team.
  
• Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
  
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including health insurance, out-patient benefits along with a range of family friendly policies such as maternity, paternity, and solo parent leaves to name a few.