JOB PURPOSE
Ci2C Cash Application Analyst is responsiblefor delivering cash application services for CHC business across countries within CHC perimeter in Europe & MEA as per their respective service level agreements.
Cash Application services
- Manage incoming payments
- Perform clearing of Accounts Receivables (AR) and analyse discrepancies
KEY RESULTS/ACCOUNTABILITIES
Operation - Cash Application services
- Deliver receivables management and cash application services to CHC Europe and MEA region for Sanofi entities within CHC perimeter as per their respective Service Level Agreements
- Manage incoming payments
- Perform clearing of Accounts Receivables (AR) and analyse discrepancies related to unapplied / misapplied receipts or deductions and propose resolution
- Address operational issues and follow through to resolution in an effective and timely manner
- Participate in continuous improvement initiatives
- Deliver operational KPIs and comply with Sanofi policies and guidelines
- Participate in continuous improvement initiatives
- Build, document and transfer Core Model process knowledge (Level 6/7) relating to cash application
- Ensure compliance of processes, transactions and reports with CHC policies and guidelines
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Continuous improvement
- Identify process improvement opportunities through elimination of redundant activities
- Participate in process automation initiatives and ensure seamless adoption and transition
KEY WORKING RELATIONSHIPS
- Head of Customer Invoicing, Cash Application & Reporting
- Head of Customer Invoice to Cash Europe
- Ci2C Cash Application Team Lead
- Ci2C Cash Application Team Coordinator
- Collection analysts
- Credit & Revenue Partners Europe
- Cash Application SBS
- Credit analysts
- Receivable & Revenue analysts
Functional
- Broad understanding of Customer invoice to Cash process and activities
- Hands-on knowledge of receivable and cash application activities
- Good business acumen
- Strong deductive and analytical skills
- Computer literate and familiar with accounting applications
- Knowledge of Microsoft Office
- Ability to interact with internal and external clients in a professional manner
- Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to end mindset
- Good communication skills
- Attentive to customer needs and feedback
- Ability to organize, prioritize and structure the tasks for oneself
- Attentive to detail and works with precision
- Action oriented, delivery driven, change agent
Background
- 0-2 years' experience in Cash application preferably in an international multicultural environment
- Fluent in English; knowledge of other European languages is desirable
Key Dimensions
The Cash Application Analyst reports to Head of Invoicing, Cash Application & Reporting/ Cash Application Team Lead and works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and Ci2C front line teams in countries / regions.