JOB PURPOSE:
- Be part of analytical engine to BUs (Business Unit) to improve field force productivity, optimize resource allocation and drive sustainable growth
- Manage BU field force operation related works in scope, deliver the works with quality & meet the timeline
- Coordinate between BU and CE teams to ensure a smooth and efficient process complying to corporate guideline
- Implement analytical framework and FFE tools in area of FFE productivity & resource allocation
- Support BU stakeholders on data preparation and consolidation, analysis design, execution by closely and actively communication in terms of field force performance and productivity
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Field force Operation Management
- Lead following FFE tasks from process & data support perspective including
- Target hospital management
- Target customer management
- Territory alignment
- Target setting
- Provide consistent methodologies, templates, tools and analytical support to BU in the field force operation cycles, and drive efficiency, productivity and discipline
- Communicate with BU field force leaders, marketing team and other CE counter part to handle keep the smooth running of FFE related process
- Perform data processing and analysis with given tasks, able to understand business dynamics and generate insights from data
- Leverage best practices across BUs and industrial benchmark to synergize analytical frame and work
- Provide both routine and ad-hoc analysis for BU and management, able to automise some routine reports
- Supervise FFE projects (such as customer segmentation, FFE sizing, territory optimization and new product introduction)
- Manage BU daily operation support, including
- HC management and FTE planning
- Field force low performer report
- Provide data support to BUs per request from BU Management team
Education:
- Minimum bachelor degree
- Advanced degree (such as Master, PhD, or MBA) is preferred
- At least 5 years experience in FFE field, most preferably in MNC pharmaceutical companies
- Solid knowledge in FFE tools, processes and analytical frameworks and in-depth understanding in the environment and operation of field team in the China pharmaceutical industry
- Skills of project management and good cross-functional communication
- Strong capability in Excel Modeling and PowerPoint Presentation
- Ability to solve difficult and changing situations and influence senior management
- Ability to constantly self-challenge and challenge others in a constructive way
- Good command of written English, communication verbal English
- Strong Influence skill
- Strong analytical skills to drive comprehensive analysis and provide business recommendations
- Strong communication and interpersonal skills and techniques to interpret cross-functional dynamics
- Ability to work under pressure to deliver high-quality analysis and operational work
- High level of integrity and be transparent