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About the Job
Business Process Coordinator will ensure that business processes at R&D Belgium are supported from an operational point of view with particular focus on collaborations with Sanofi's Corporate Functions and Shared Business Services. Beyond the day-to-day activities (operational), they will be responsible to help identify and to implement cross-functional improvement projects to increase organizational efficiency and effectiveness. They may be assigned to certain projects and represent Business Process Operations at the site-level or beyond (e.g. Sanofi initiatives in R&D Global Operations).
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Key responsibilities
Operational:
- Act as the focal contact person at R&D Belgium towards key vendor (e.g. Thermofisher) and other vendors (for lab consumables, supplies & equipment) - internal & external coordination.
- Provide advice and support in case of complaints, issues, delivery delays, invoices, etc. with a focus on the external contacts (operational)
- Maintain a strong relationship with one or more key vendors (as assigned) in particular with the preferred vendor for lab consumables, supplies & equipment (e.g. Thermo Fisher) or LAMM vendor.
- Build up an excellent relationship with key stakeholders within the R&D Departments such as Decentral Requisitioners and Business Users:
- Interact with BPCs (or equivalent) in R&D Global Operations, Workplace experience, Procurement, P2P and other Global Sanofi Functions on an as-needed basis and for specific identified projects
- Act as a local eBUY expert (Purchasing system) and train newcomers as appropriate (hands-on) in particular on specific Sanofi tools (Purchasing, Invoicing, contracting)
- Identify opportunities & best practices across business processes and technology solutions to improve processes and minimize excess workload and non-value adding activities.
- Identify trends in business needs (at the site) to help determine the need for additional automation of the Purchasing process (e.g. catalogs, price lists)
- Apply process excellence and lean principles where applicable
- Act as backup for other BPC roles at site level as appropriate
About You
- BSc in business or economic studies or equivalent by experience
- Minimum 2 years work experience in equivalent role
- Experience with purchasing system (e.g. eBUY) as a plus
- Strong ability to train and teach/coach others, good communication & interpersonal skills
- Administrative consciousness and correctness, accuracy
- Work autonomously for the daily operational tasks
- Analytical, process-oriented with a keen interest to drive continuous improvements. A can-do attitude
- Solution oriented
- Well equipped with digital tools
- Fluent in English and Dutch
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