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Senior Manager Key Account Manager Public Sector Vertical - North East Territory

AT Samsung Electronics America
Samsung Electronics America

Senior Manager Key Account Manager Public Sector Vertical - North East Territory

Remote

Position Summary

Making the future is everyday life at Samsung. We're seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset - better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Samsung Electronics America (SEA) prides itself on delivering efficient, effective mobile solutions across a wide range of industries. The key to our success is largely dependent on the stellar ability of our Mobile Sales Team. Samsung is seeking an experienced market leader to join our Mobile B2B Team to drive growth within the US State Local and Education Market.

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If you have ambitions to be a part of building a Best in Class organization, the Samsung Mobile B2B Group is the place to be. Samsung Mobile B2B offers a combination of enterprise offerings across our mobile product portfolio. We continue to grow our mobile portfolio by providing the most innovative offerings in the market, and our dedication to market disruption makes this the destination company for the world's top talent.

The dynamic culture at Samsung offers both great challenge and great reward. If you have a strong desire to break down barriers, be creative, and drive transformational value in the market place this is the place to be.
The dynamic culture at Samsung offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.
This position reports to a Director, US Public Sector Business Unit within SEA.

Role and Responsibilities

Role:

In this role, the individual will be a market business leader driving enterprise and mission-oriented mobility solutions to meet client requirements in a dynamic environment.

The role will focus on maintaining and growing business, and ensures an excellent client experience at all times. The role will be key in the development of near-term and long-term solution and GTM strategies, execution of multiple marketing approaches and collaboration on product and technical roadmaps.

Responsibilities:

The individual is responsible for securing new revenue and grow Samsung market share within SEA's Mobile B2B US Public Sector Business Unit. Will set strategy in tight coordination with Mobile B2B leaders, other key account, product, marketing, and engineering managers.

The individual is an experienced, driven professional and industry expert, proven self-starter, and core team player who understands the US Public Sector and partner eco-system and can clearly articulate the value that Samsung brings to enterprise customers and technology partners.

This position will need to bring existing customer and technology vendor relationships, develop and maintain strong business relationships with key decision makers across Samsung's Mobile B2B State Local and Education Sector, as well as identify and qualify business opportunities, and position Samsung for pursuit.

Specific responsibilities:

  • Position Samsung's mobile portfolio to increase Samsung's market share and revenue in assigned accounts quarterly and annually.
  • Understand and leverage the State and local government budgeting process to secure wins.
  • Develop relationships with Public Sector end customers/users/decision makers and influencers of - mobility operations to agency C-level (CIO, CTO, CISO).
  • Collecting requirements, identifying viable solutions, overcoming barriers, educating decision makers and their teams, such that Samsung solutions are the preferred technologies in response to customer requirements and enable Samsung to scale. Segmenting accounts based on budgets, requirements and prioritizing business objectives.
  • Maintaining accurate awareness of Samsung and competitor market share in assigned accounts. Identify, specify and lead sales enablement activities required to support your accounts.
  • Developing account and agency campaigns resulting in measurable market share growth Developing and executing key account strategies and customer-oriented sales plans.
  • Managing a qualified quarterly Pipeline (2.5X)
  • Programmatically manage accounts: orchestrate communications, promotion development, and training as required to stimulate awareness and facilitate customer procurement of Samsung's Hardware, Solutions and Services.
  • Creating account plans through visual tools (PowerPoint etc) and present to leadership.
  • Performing long range planning (1 to 3 years) to drive revenue growth by increasing product placement, driving customer satisfaction and overall market share growth against assigned revenue/market share targets
  • Mobilizing internal and external resources in response to customer requirements necessary to drive growth and solutions.
  • Maintaining working knowledge of Samsung Mobile Hardware and Software and the Android operating system including Android for Enterprise.

Skills and Qualifications

Qualifications:

  • Track record of hitting annual targets (>$20M) in mobility hardware and software annually as an individual contributor.
  • Demonstrated expertise and experience with enterprise mobility, mobility solutions, and mobile device managed Android devices.
  • Bachelor's Degree and 8+ years of solution selling to State Local and/or Education end customers 3-5 years acquisition/procurement experience with Public Sector customers;
  • Familiarity with US State and Local Contracts or the application in response to annual growth goals
  • Knowledge of, ability to research federal government budgets for IT and mobility and key programs and agencies requiring mobility solutions
  • Understanding of principles of program and project management preferred
  • Demonstrated success developing and executing strategic account plans
  • Excellent organizational and planning skills Must be able to work independently as well as with existing direct and indirect sales team
  • Strong verbal and written communication skills; able to articulate and tailor "Samsung Value"
  • Strong analytical skills; ability to analyze data and provide recommendations that drive strategic account/business plan development and action.
  • Ability to travel to meet Customers (up to 75% of the time)
  • The ability to move and transport equipment (under 75lbs) is required Experience and knowledge of working with the Salesforce (CRM) platform
  • Microsoft Office skills - PowerPoint, Word and Excel skills are a must. Must be able to develop detailed PowerPoint presentations that tell a story; advanced Word & Excel use)

Necessary Skills & Attributes:

  • Develop and maintain excellent working relationships with all assigned levels within and outside the company.
  • Plan, organize, and prioritize multiple assignments and projects.
  • Review detailed product development, marketing documents and media materials as needed.
  • Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
  • Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.
  • The ability to develop tasks and work assignments, based on sometime vaguely defined objectives.

Physical/Mental Demands and Working Conditions:

  • The position requires the ability to perform the essential duties and responsibilities in the following environment:
  • Work is generally performed in an office environment.
  • Operate a computer keyboard and view a video display terminal 50% of work time, including prolonged periods of time.
  • The movement and transportation of equipment, most of the time under 25 pounds.
  • Performs work under time schedules and stresses which are normally periodic or cyclical, including time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and business management stress.
  • Machines, tools, equipment, and work aids representative and commonly associated with PCs, printers, and office work areas.
  • Frequently works additional hours beyond normal schedule.
  • Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions. Complete access to confidential company data where disclosure may jeopardize the company's competitive position.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Job ID: Samsung_Electronics_America-R79173
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program