Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place; so we create new possibilities for people everywhere, push the limits of what's possible, and constantly innovate.
At Samsung Electronics America, we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of the unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible.

• Defines the multi-year B2B plan, strategy, and vision (with support from the VP/GM and Account Team Leadership); to include: strategic priorities, monitor and report on achievement progress
• Facilitates strategic planning and goal-setting activities including performance measurement, analytics, and reporting systems.
• Utilizes funnel performance, and win/loss information to develop programs to optimize sales
• Channel assessment - carrier, IT Channel, online and Direct
• Strategically partners with sales leadership to identify joint opportunities for sales process improvement
• Facilitates successful implementation of new programs (promotions) and provides ROI on impact of those specific promotions
• Prioritizes investments in (MDF & SD) enabling the above ROI to help in support of sales organization productivity and future promotions
• Oversees financial management processes and systems (capital and expense budgets) to ensure account runs effectively and efficiently (within budgets and in adherence to policies, laws, and regulations. Maintains proper records and documentation).
• Oversees go to market strategy alignment; attainment planning; process stewardship; market insights
• Leads the preparation of all key Business Reviews and related briefings and related materials with our SEA and HQ leadership.

• Directs the operational execution of the B2B sales plan and strategy to enhance sales team effectiveness working across the organization including marketing, strategy, product management, and supply chain
• Oversees all related supply chain management functions across multiple product categories and channels. Works closely with cross-functional teams (sales, marketing, HQ, SEA leadership, etc.) to execute optimal inventory management and KPI achievement
• Leads all related business planning and financial, planning & analysis functions (FP&A) - performed in an integrated manner. This includes the Management Plan, Target Plan, Budgeting, Forecasting, Results Performance, Analytics, TIM deal review submissions, promotional performance analysis, MDF and SD management and related functions.
• Establishes and oversees all sales operations coordination & best practices, process flow, implementation planning, and data management and communication systems for supply chain collaboration
• Defines and tracks KPIs and performance of sales teams including funnel analysis, sales hierarchy management, forecast accuracy, etc. to help drive more informed decisions and improve the sales process.
• Formulates and coordinates Compensation Program (MBO development/Assess/Report)
• Supports communication of weekly/monthly/quarterly targets both within SEA as well with HQ RPM, GBC, EBT, and other functional teams as assigned
• Facilitates development and achievement of qrtly MBO goals through operational and CRM support as required
• Facilitates quarterly and annual business planning communications with HQ, Account, Channel, Technical, Product, and Executive teams around performance and programs for all sales teams

• Facilitates strategic analyses, competitive reviews, and associated program development with SEA Strategy, BI, and analytics teams - provides recommendations to improve Samsung Business competitiveness in the market
• Conducts and facilitates business analytics across the business to support strategic and tactical decisions - determining the data we have in order to drive the business
• Provides data insights and key indicators to trends implying upward or downward movement of KPI and Channel performance
• Develops and manages Samsung Business sales scorecards, dashboards, and metrics
• Creates and oversees monthly/quarterly/annual sales forecasting and planning process
• Establishes cadence for revenue reporting on all sales results
• Tracks finance and marketing budgets for Samsung Business sales programs
• Provides management support for IT and CRM systems
• Acts as a central liaison for sales to other parts of the organization, such as finance, marketing, legal and IT; represents the needs of sales in meetings and cross-functional projects
• Ensures incentive sales compensation plans align with organizational goals

• Bachelor's Degree with 15+ years of directly related sales, account development/management experience
• Strong business acumen and application of company priorities
• Strong communicator and negotiator - excellent written, verbal communicator. Ability to develop presentations (analyses/insights/narrative) for executive-level meetings, influence cross-functionally without direct authority.
• Detail-oriented forward thinker
• Track record building and running sales operations function in a global, matrixed environment.
• Proven success working with Channel (Tier 2) and Direct Tough (Tier 3) enterprise sales covering multiple verticals, and a demonstrable track record in shaping strategy and reporting performance for Direct/Channel Sales, Inside Sales, Operations, and/or Program Support.
• Strategic Planning, Sales Metric Analysis and Reporting, and Competitive Analysis experience is required. Strong background in CRM system implantation and support is a plus
• Ability to develop active network of C-level contacts; established track record of successfully working at the C-level across varied verticals and channels. Must have the executive gravitas and presence to immediately call on contacts at this level.
• Analytical with hands-on experience in pipeline development, analysis
• Able to manage work and direct/indirect staff to meet deadlines
• Demonstrated ability to take a project from ideation through to implementation