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Job Category
User Experience
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Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Job Details
Location: Hyderabad/Bangalore
Job Title: Product/Ux Designer
Eligibility: M.Des Batch of 2023/2024
At Salesforce, we make the tools that help people work more effectively and efficiently. Design and User Experience is at the center of all of it. We bring powerful visions to life with the latest technologies with best in class AI solutions. We put customers first and we're looking for ambitious, self-motivated, creative-minded individuals who want to help shape our products in Service cloud.
You and your team will distill complex problems and propose clear, efficient, consistent solutions. You're meticulous and excited about beautiful design, and you love seeing products ship. You're hungry for new ways to do things. You follow the latest trends, download the newest apps, use generative AI in everyday life. You have a keen eye for useful products, and you share your findings with the team. You're a tireless advocate for the end user. You have deep empathy for their everyday struggles and challenges. You always put their needs first, and you're unwavering in your desire to provide the best experiences for users.
The ideal candidate enjoys creating experiences with technology that is centered around AI, hacking on new projects, and intensely working on high-value, strategic initiatives under tight time constraints. You will have direct access to customer executives and Salesforce executive management, while working closely with the Salesforce Product and Sales organizations. You must have excellent communication skills, energy, and thoughtfulness to build and deliver the best in the world for our customers.
Responsibilities:
• Communicate and influence your vision to stakeholders • Solve UX design problems by applying design thinking methods and leverage latest technology & AI first approach to create future proof solutions
• Collaborate closely with product owners/managers (POs & PMs) to find opportunities for new products/features and validate assumptions through user testing and research
• Work with engineering to deliver final product
• Reinforce a design-thinking culture that leverages the best product, technology and innovative talent
• Work with devs and QE to deliver polished final product
Skills Required:
• Understanding of user-centered design methods and best practices - and you're always looking to improve on your process
• The ability to thrive in a fast-paced, collaborative, agile environment
• Self-motivated, a good communicator, and able to balance great design with meeting deadlines
• Understanding of analytics, user research and other approaches to help make decisions and iterate on the product
• Constant drive to stay up-to-date with the latest industry news and developments.
• Knowledge on impact of AI and its utilization to help users
• Knowledge of design tools such as Sketch, Figma
• BA/BS or MA/MS in design related field, or equivalent experience
Bonus:
• Knowledge on working with design systems
• Exposure to CRM or enterprise software
Please submit your resume and URLs to your portfolio. Submissions without a portfolio or samples of work will not be considered.
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