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Salesforce

Technical Program Manager

Mexico City, Mexico

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Job Category
Program & Project Management

Job Details

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The Technical Project/Program Manager coordinates between multiple solution delivery teams when projects/programs are built. The TPM is responsible for managing project/program budget, timeline, and working with Product Management to ensure scope delivery meets overall program goals and vision according to definitions of success. The TPM is critical in orchestrating a successful delivery of a complex initiative that spans across multiple teams, BPGs, SGDs, or technology areas. They facilitate the critical path of work development and delivery across all dependent teams, defining and clearing blockers and ensuring a steady flow of work through the contributing teams. TPMs understand the scope of the project/program at a macro level and are accountable for keeping all leadership, impacted teams, and collaborators updated at all times about the progress, risks, and critical milestones of enterprise-level deliveries.

Responsibilities

Ensure deliverables are aligned across contributing teams for projects and programs
Provide program-specific knowledge transfer as new members are added to the program
Drive cross-functional program priorities
Track and manage program artifacts
Coordinate handoffs of program deliverables
Drive program retrospectives upon closure and after completion of critical milestones
Engage with SDG TPM Spoke Lead to share feedback on Program Management tools, standards, processes and areas for improvement
Support Portfolio managers with work Intake as requested
Support PI Planning (for SAFe driven engagements), and other work planning efforts to synthesize outputs into appropriate program materials in partnership with RTE, and Product roles.

Required Skills/Experience
2+ plus years of project management or related experience with an emphasis in Agile methodologies
Experience in planning and implementation of cross-functional business efforts. Effective in influencing, making high-quality decisions, and taking decisive action. Ability to work well under deadlines and juggle multiple priorities. Strong meeting management skills.
Strong critical thinking skills. Ability to analyze poorly defined areas and processes within a cross-functional organization and implement new and improved processes
Excellent written and verbal communication skills, including sound judgment about, when,
how, what, and to whom to communicate. Inform, educate, and inspire employees.
Ability to quickly establish and build close working relationships with team members of varying backgrounds and positions within an organization.
Comfort with ambiguity and motivated to solve complex problems.
Solution-oriented, collaborative & curious mindset
Experience managing and executing large projects from start to finish including project management, data gathering and modeling, problem-solving, and communicating recommendations

Other Skills/Preferred Requirements

Strong presentation skills
Ability to quickly ramp on collaboration technologies (Google, SmartSheet, Quip, Slack)
Workday Project Management Certification
Salesforce.com organization and product knowledge is a plus
PMP and/or Agile certification

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Client-provided location(s): Mexico City, CDMX, Mexico
Job ID: Salesforce-JR256609
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns

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