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Job Category
Customer Success
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
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Although all qualified candidates are invited to apply and will be given equal consideration, this vacancy is preferably intended for women (regardless of sexual orientation or gender identity, age, race or ethnicity, and disability).
ABOUT THE ROLE
We are seeking an experienced Technical Architect specializing in Salesforce Marketing Cloud to lead the design and implementation of cutting-edge marketing solutions. This role will focus on Marketing Cloud Engagement, Personalization, Data Cloud, and Intelligence. The ideal candidate will have a proven track record in architecting robust, scalable solutions within the Salesforce ecosystem, working collaboratively with cross-functional teams to drive digital transformation and enhance customer experiences.
KEY RESPONSIBILITIES
- Architectural Leadership:
- Design and develop end-to-end Salesforce Marketing Cloud solutions that incorporate Engagement, Personalization, Data Cloud, and Intelligence components.
- Define technical architecture and integration strategies that align with business objectives and best practices.
- Solution Development & Implementation:
- Lead technical teams in the configuration, customization, and deployment of Salesforce Marketing Cloud components.
- Oversee the development of integrations with internal and third-party systems, ensuring seamless data flow and system interoperability.
- Technical Strategy & Innovation:
- Evaluate emerging technologies and trends to continuously improve the Salesforce Marketing Cloud ecosystem.
- Provide thought leadership in the areas of marketing automation, data analytics, and personalized customer engagement.
- Project & Stakeholder Management:
- Collaborate with business leaders, marketing teams, and IT stakeholders to translate business requirements into effective technical solutions.
- Manage project timelines, deliverables, and ensure quality standards are met throughout the project lifecycle.
- Mentorship & Best Practices:
- Mentor and guide junior team members on Salesforce best practices and architectural principles.
- Establish and maintain technical documentation, coding standards, and architectural guidelines.
REQUIRED QUALIFICATIONS
- 10+ years in IT with at least 5+ years focused on Salesforce implementations, specifically within the Marketing Cloud environment.
- Deep experience with Marketing Cloud Engagement, Personalization, Data Cloud, and Intelligence solutions.
- Proficient in cloud architecture, API integrations, data management, and automation frameworks.
- Experience with developing and maintaining complex integrations and data pipelines.
- Salesforce certifications such as Salesforce Marketing Cloud Consultant, Salesforce Marketing Cloud Developer, or Salesforce Technical Architect are highly preferred.
- Strong analytical and problem-solving skills, with a strategic mindset.
- Excellent communication, leadership, and stakeholder management skills
- Ability to work in a fast-paced environment and manage multiple priorities.
- Intermediate English
- This role may require occasional travel and flexible working arrangements.
Experience will be evaluated based on alignment to the core proficiencies for the role (e.g. extracurricular leadership roles, volunteer work, etc.).
NOTE: By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring Technical Architects will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
BENEFITS & PERKS
- Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
- World-class enablement and on-demand training with Trailhead.com
- Exposure to executive thought leaders and regular 1:1 coaching with leadership
- Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
- For more details, visit https://www.salesforcebenefits.com/
In school, or graduated within the past 12 months? Please visit FutureForce for opportunities.
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.