Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

To qualify if you're an undergraduate student, you must be a junior/rising senior during the summer of 2025. If you're a graduate student, you must complete your degree in the 2025-2026 academic year.

Turn your interests in technology and explaining how things work into a career! If you're studying technical writing, creative writing, journalism, programming, or science, have a streamlined writing style, and a desire to make software easier to use, then we want to meet you. We're based in San Francisco and we've got one of the best technical writing teams in the business. We work collaboratively with developers, product managers, and usability experts to make the Salesforce application easier to use. We write easy-to-understand user interface text, online help, developer guides; we create Trailhead online learning tutorials , videos, and other user assistance to help customers use a variety of business applications. You're a great match if you're self-directed, passionate about technology, and are interested in producing high-quality documentation. You'll learn innovative technical communication tools and Agile methodologies to build a career!

Responsibilities:

• Create and update documentation and user assistance for Salesforce products.

Required Experience/Skills:

• Enrolled and working towards obtaining a BS or MS in a communications, technical, or scientific area of study. Please note that in order to be eligible for an internship, we require that you be returning to school the following quarter/semester to work towards completing your degree
• Must be attending a college or university in North America
• Excellent writing and editing skills
• Ability to meet tight deadlines
• Ability to adhere to styles and processes
• Ability to learn new technologies quickly
• Focus on quality and details
• Strong team player
• Customer advocate

Preferred Experience/Skills:

• Knowledge of XML or HTML
• Experience with authoring and publishing tools
• Experience with video and image editing software

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $36 to $44.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.