Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Behind the scenes at Salesforce, you'll find a team of stars powering technology for our employees. The Business Technology team provides a suite of services to help build, run, and transform enterprise applications. The trusted, smart, and scalable technologies we develop mean that our employees can focus on delivering the very best to Salesforce's customers.As a Summer 2025 - IT Product Management Intern within Business Technology (BT), you will rotate regularly to new tasks, depending on demand, which offers you a unique opportunity to gain experience across the full range of what Business Technology does, within the camaraderie of one team spanning our offices across the globe.Our ideal candidate is interested in designing solutions for our employees to use Salesforce software products in innovative new ways to do their best work. IT Product Management Interns play an important role in Agile teams by gathering requirements from end-users and communicating with engineers to deliver the right product features to meet these user needs.

Responsibilities:

• Analyze data, conduct surveys, participate in focus groups and other meetings to facilitate the gathering of business needs and requirements
• Write functional specifications for new capabilities based on users' needs
• Clearly document and communicate to engineers the information they need for the design of the solutions.
• Keep pace with evolving business requirements and be willing to work directly with engineers in designing the best possible solution.
• Write User Stories and Acceptance Criteria.
• Use Agile and Iterative methodologies during the Software development lifecycle (SDLC).
• Follow up on cross-functional coordination and scheduling with other teams

Requirements: (At this time, we are only accepting Bachelor-level students)

• Currently working towards an undergraduate degree in Information Systems, Computer Science, Engineering, Business or other relevant majors. (Please note, to be eligible for an internship, you must be returning to school for at least one quarter/semester after the internship is completed)
• Excellent spoken and written communication skills
• Receptive listening skills. Willing to ask questions to get to a full understanding of what end-users need and why
• A keen attention to detail
• Able to follow up diligently to get tasks completed
• A self-starter, highly motivated, able to shift directions quickly when priorities change
• Willing to receive direction and guidance within a team environment, adopt and develop best practices and overcome obstacles with creative technical solutions.
• Excellent team player able to work with virtual and global cross-functional teams

Preferred Qualifications:

• A solid understanding of the Software Development Lifecycle (SDLC) covering business process analysis, requirements and design, data modeling, detailed functional design, test planning, and UAT execution

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.