Role Description

We are looking for a strategic-thinking and execution-oriented Value Engineer to drive value for our top Success Plan customers. This role will be a key player in creating value for our Success Plan opportunities across all industries and clouds. An ideal candidate has a strong background in Customer Success strategies, strategy setting, and quantitative skills. The candidate is able to research, synthesize, and develop insights and actions using a data-driven approach from market intelligence & customer feedback. A self-starter who focuses on customer centricity, teamwork, resourcefulness, flexibility, and a get-it-done demeanor is needed to succeed in this role.

Your Impact

• Act as a trusted value consultant to our sales and delivery teams
• Partner with Success Plan sales executives to drive new and incremental revenue opportunities
• Develop & deliver a business value point of view to demonstrate how Success Plans help our customers' maximize their investments in Salesforce with specificity around our Salesforce products and industries
• Model the business impact of Success Plans specific to customer use case and industry to generate a compelling business case and ROI
• Manage and track success metrics to drive new opportunities and addressable markets for our Signature and Premier Success Plans
• Drive Business Value Tracking capabilities in support of post-sale and customer enablement activities (in partnership with Account Success)
• Potential to travel up to 20%

Minimum Requirements

• 5+ years of experience in Consulting, Strategy, Customer Success Product or Sales (consulting sales, technical sales or support sales) required.
• Bachelors Degree or equivalent relevant experience required. Experience will be evaluated based on the values and behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Experience working with customers, customer-facing teams, and product organizations, with the ability to lead without direct authority
• Transformational and strategic problem solver: Experience defining value through data-driven approaches
• Strong relationship-building skills with a proven track record of growing and cultivating relationships
• Excellent written and verbal communication skills.
• Outstanding presentation skills are required including the ability to adapt style based on the audience and present complex ideas.

Preferred Requirements

• Strong understanding of Salesforce products (Sales & Service, Marketing Cloud, Commerce, Data Cloud, MuleSoft, Tableau, Agentforce, etc.)
• Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy
• Experience in account strategy support, and development and execution of value hypotheses, business cases, and commercial proposals

Note: This role is office-flexible, and the expectation is to be in-office minimum 3 days per week.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $122,570 to $163,940.

For Colorado-based roles, the base salary hiring range for this position is $111,440 to $149,030.

For Washington-based roles, the base salary hiring range for this position is $122,570 to $163,940.

For California-based roles, the base salary hiring range for this position is $122,570 to $163,940.

For Illinois based roles, the base salary hiring range for this position is $122,570 to $163,940.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.