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Specialist Solution Engineer - Revenue Cloud

AT Salesforce
Salesforce

Specialist Solution Engineer - Revenue Cloud

Dublin, Ireland

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Job Category
Sales

Job Details

About Salesforce

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The Small Business Revenue Cloud Specialists are seeking a skilled and driven Revenue Cloud Solution Specialist to join our team, focusing on small businesses. We're looking for a passionate individual who thrives in a fast-paced environment and is eager to help our clients in these key sectors achieve their revenue goals through the effective implementation and optimisation of Salesforce Revenue Cloud. If you're a problem-solver with an ability to learn and apply technical solutions and a passion for client success, we encourage you to apply!

About the Role:

As a Revenue Cloud Solution Specialist, you will play a crucial role in the sales cycle, working closely with our sales team to understand client small business needs across industries and demonstrate the value of Salesforce Revenue Cloud. You will be responsible for designing and presenting tailored solutions, conducting product demos, and answering technical questions. You will also collaborate with our services team and partner community to ensure customer success. This role will leverage the power of Revenue Cloud to automate revenue operations on an integrated platform, deliver seamless buying and selling experiences, and close deals faster with guided quoting and AI with Agentforce.

Responsibilities:

  • Partner with sales team to understand client business requirements and translate them into effective Revenue Cloud solutions.
  • Conduct in-depth discovery sessions to identify pain points and opportunities for improvement, focusing on the specific challenges and nuances of these industries.
  • Develop and deliver compelling product demonstrations showcasing the capabilities of Revenue Cloud, emphasising how it streamlines the quote-to-cash process, from catalogs and pricing to CPQ, contract lifecycle management, orders, and billing - all on the #1 AI CRM.
  • Create and present solutions, highlighting the benefits of automating revenue operations, delivering seamless buying and selling experiences, and closing deals faster with guided quoting and Agentforce.
  • Answer technical questions and address client concerns throughout the sales process, showcasing your expertise in Revenue Cloud.
  • Stay up-to-date on the latest Revenue Cloud features and best practices, as well as industry-specific trends and challenges within the target sectors.
  • Contribute to the development of sales collateral and best practices, specifically tailored to our small business customers.
  • Participate in industry and product events and webinars.

Qualifications:

  • Proven experience as a Solution Engineer, Sales Engineer, or similar role, preferably with a focus on Salesforce or related CRM platforms.
  • Deep understanding of Salesforce Revenue Cloud or similar products.
  • Experience with Salesforce configuration and customisation.
  • Strong presentation and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Excellent problem-solving and analytical skills.
  • Collaborate effectively as part of a team and also able to take ownership of individual projects.
  • Strong client-facing skills and a passion for client success.
  • Experience working with APIs is highly preferred.
  • Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified CPQ Specialist) are a plus.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Client-provided location(s): Dublin, Ireland
Job ID: Salesforce-JR289533
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program

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