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Solution Architect

AT Salesforce
Salesforce

Solution Architect

Indianapolis, IN

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Job Category
Enterprise Technology & Infrastructure

Job Details

About Salesforce

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Solutions Architect
In office - Dallas preferred or Indianapolis

Have you mastered the balance between creativity and technology?
Are you looking to join a technical team trusted to deliver critically important business services that help scale the organization and create unprecedented business value? Do you want to be part of a business that's improving the state of the world and creating equality for all?

The Salesforce Business Technology (BT) looking for a Solution Architect in Enterprise Architecture team. This is a key role responsible for architecting scalable solutions for sophisticated projects/problems in Sales and Revenue Business Domain with extensive solid understanding of Salesforce C360 platform, Data Cloud, Experience Cloud, Heroku, Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, Tableau, MuleSoft and Slack product offerings

Architect will work with multi-functional business partners, engineers, product managers and strategic vendor partners to design systems aligned to business strategy with a vision for multi year technology roadmap. Deeper business understanding with experience in Sales, Sales Support, Sales Enablement, Sales Compensation and Revenue business domains from Lead to Cash function is preferred.

Responsibilities

  • Develop architecture artifacts to improve business architecture, with a focus on innovation and agility.
  • Align BT strategy and planning with application development and business roadmaps.
  • Provide ongoing architecture review and design support to multi-functional teams.
  • Liaise with management and domain experts across the industry and within the organization to accomplish objectives.
  • Systems Design: Specify and design solutions across business areas or systems. Evaluate and undertake impact analyses and present different design options on all major design projects and assess associated risks. Ensure that the system design balances functional, service quality, monitoring, observability, security, and systems management requirements.
  • Buy/Build Decision Leadership: Lead efforts for new software selection including development of RFI/RFP, review and evaluation of commercial software solutions, lead proof of concepts and development of evaluation matrix through final recommendation, including hands-on execution where needed.
  • Define, maintain, and manage architecture models, frameworks and artifacts (e.g. current and future state application architecture diagrams, data models, etc.).
  • Business Process Improvement: Analyze multi-functional business processes; identify alternative solutions, assess feasibility, and recommend innovative approaches via technology enablement. Contribute to evaluating the factors which must be addressed in change management.
  • Business Analysis: Investigate operational requirements, problems, and opportunities for multi-functional initiatives, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assist in the analysis of partner objectives, and the underlying issues arising from investigations into business requirements and problems, and identify solution options for consideration and potential benefits.
  • Relationship Management: Develop and handle expectations for communication channels and/or partner groups. Initiate communications between key contributors and stakeholders(includes Technical and Non Technical audience), lead multi-functional solution architecture by working with other solution architects. Facilitate open communication and discussion between partners.
  • Data Analysis: understand corporate data requirements/policy's, and apply data analysis, data modeling and quality assurance techniques, to establish, modify or maintain data structures and their associated components in and across business areas/ applications of expertise. Provide advice and guidance to BSAs/Developers and others using the data structures and associated components.
  • Scoping/Effort Estimates: contribute to solution scoping and effort sizing with all multi-functional teams.
  • Research: stay informed on technology/industry trends and product roadmaps to make informed solution architecture recommendations.
  • Contribute in creation of V2MOMs and reference architecture/blueprints for Enterprise Architecture, SDG/BPG, and ACoP.
  • Handle data and artifacts in Architecture Repository for a technology domain / platform
  • Leads in creation of application rationalization plan for the technology domain / platform / IT concept
  • Contribute in creation of architecture and design principles & standards
  • Manage data and artifacts in Architecture Repository for current project/work, system/application
  • Contribute in creation of enterprise capability map and capability assessment
  • Lead Application catalog for the domain in Enterprise Application Repository
  • Leads in creation of application rationalization plan for the business domain
  • Collaborate with TMP to prioritize and influence planned platform upgrades and features in our role of "Customer Zero" to the organization.

Requirements

  • 13+ years proven experience with preferably 6+ in salesforce solutions
  • Experience with Business Architecture methodologies
  • Experience with C360 platform, Data Cloud, Sales Cloud, Revenue Cloud, Agentforce, MuleSoft, Tableau, Slack, Heroku and cloud technologies
  • Experience with Agile Development Methodology
  • Has served as solution architect for multiple enterprise transformation implementations (including sophisticated integrations)
  • Strong understanding and experience with object-oriented programming
  • Deep functional and business process understanding of lead to cash area Desired - Lead to Order, Sales support, enablement and Sales Compensation echo system
  • Proficient in ITIL
  • Familiarity with data quality management concepts
  • Experience with Security Architecture, Integration Architecture, Data Architecture
  • Advanced knowledge of Generic standards: PCI, PII, SOX, GDPR
  • Experience related to speaking at Dreamforce, customer conferences, customer meetings
  • Experience in Predictive and/or Generative AI technologies

Soft Skills:

  • Strong leadership, relationship building, and negotiating skills
  • Outstanding written, verbal, and interpersonal skills
  • Ability and desire to collaborate and connect with colleagues and partners on an ongoing and regular basis
  • Effective presentation skills and tact required to work with and influence multi-functional leaders
  • Ability to operate in a sophisticated environment of multiple projects and partners and to participate in several projects simultaneously

Desired skills:

  • Salesforce certifications preferred
  • Proficiency in software development lifecycle, code management, and release management. Agile development experience preferred
  • A related technical degree preferred

This candidate must be a U.S. citizen (U.S. born or naturalized) operating on U.S. Soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirements for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Client-provided location(s): Indianapolis, IN, USA; Dallas, TX, USA
Job ID: Salesforce-JR286198
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program

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