Signature Success, ECS Account Executive

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Customer Success

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

• Achieve and exceed targets for Signature Success plans across bookings, attach, upgrades, and conversions.
• Territory/Vertical identification and research to formalize a go-to-market strategy and build qualified target accounts.
• Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
• Coordinate and manage industry events and user groups to generate market interest.
• Use your solution selling expertise to respond optimally to customer needs and identify business potential in order to build strategic, long-term partnership with your customers.
• Manage the sales cycle from business champion to C Level.
• Manage and close sophisticated sales cycles and demonstrate ownership of all aspects of territory management.
• Build relationships with relevant internal partners to review territories and identify strategies and opportunities to attach Signature Success plans.
• Evangelize Signature Success internally and externally. Act as subject matter expert for Success Cloud products.
• Collaborate effectively with other parts of the organization, including, but not limited to: License Sales, Customer Success, Professional Services, Marketing, Sales Operations, Pricing Deal Desk, Legal, Product Management, and Delivery to address and resolve customer or sales issues.
• Travel up to 20%

• Demonstrated ability in Sales, Marketing, or Services (consulting sales, technical sales, or support sales) required.
• Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Proven experience in quota-carrying software or technology sales and account management experience.
• CRM or Marketing automation application experience: Salesforce or ExactTarget product experience a plus
• Demonstrated track record of self-starting, risk-taking, and ability to influence without authority
• Excellent relationship-building skills with a proven track record of growing and nurturing relationships
• Strong written and verbal communication skills. English proficiency required
• Outstanding presentation skills are required including the ability to adapt style based on the audience and present sophisticated ideas.

• Constant learning and knowledge sharing with some of the best complex-selling professionals in the industry.
• Environment for an entrepreneurial-minded person with a lot of energy, ideas, and courage to run their business.
• Freedom to design the own go-to-market strategy.
• Responsible for the entire sales cycle, from acquisition through to signing deals.
• Planning and implementation of marketing events.
• Support from a professional team (marketing, sales program, solution engineering, success value services)
• Chance to work in a dynamic, fun, and challenging environment where we will ensure you reach your full potential.