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Job Category
Enterprise Technology & Infrastructure

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

• Plan, Design, Develop, Implement and Operate Cisco, Juniper, F5(LTM, GTM) and other network appliances serving Salesforce's internal and external applications.
• Work closely with automation teams in defining and developing the tools that enable us to handle the configuration of network equipment (F5, Cisco, Juniper etc) in Cloud Scale datacenters.
• Develop and maintain scripts/power-tools that help with configuration deployment on different kinds of network equipment(Cisco, F5, Juniper, etc.).
• Drive service ownership for the Network Engineering teams; assist in efforts to streamline problem and organizational change processes and increase automation.
• Provide network support for service impairments or outages.
• Perform high-level fix and analysis to determine the root cause when network outages occur during network maintenances.
• Isolate hardware and software problems on network devices and work with vendors to resolve issues as vital.
• Assisting in mitigating security vulnerabilities in OS and configuration across different network vendors(Cisco, F5, Juniper etc).
• Perform proactive network maintenance, such as code upgrades, config updates and cleanup/decoms on various network devices such as Switches, Routers and Load-balancers
• Join forces with engineering teams to identify ways in which we can proactively improve the stability of the network and decrease potential for future outages.
• Ensure detailed processes are followed while providing vital feedback focussed on safety and agility of the processes involved.

• High level of proficiency and experience with TCP/IP networking, architecture and core technologies, such as BGP, OSPF, ISIS, DNS, HTTP, etc.
• Solid experience working in a Unix/Linux environment.
• Practitioner-level network automation skills using DevOps and CI/CD pipeline practices.
• Established track record with the usage of version control tools like git.
• Demonstrable experience with developing and using Ansible tools (cli and playbooks) to manage network equipment of various makes/models.
• Solid grasp of protocol analysis tools such as Wireshark, tcpdump, ping, netstat.
• Experience deploying and leading large-scale distributed network environments with focus on automation.
• Validated competency in PKI infrastructure.
• Verified proficiency of firewalls and access-list configuration and troubleshooting.
• Documented success with system performance methodologies along with hands-on empirical monitoring and data-driven decision-making.
• Strong analytical approach to problem-solving and ability to fix sophisticated issues quickly, while efficiently prioritizing multiple priorities.
• Must work well as part of a team in a high-energy environment; must possess good written and verbal communication skills and good time-management abilities.
• A relevant technical degree required.

• Experiences with F5 GTM and LTM installation, engineering, administration, and life cycle management including advanced iRules and diagnosing.
• Understanding of the different load balancing options & features including Persistence, SSL client / server profiles, HTTP profiles.
• Highly skilled in packet analysis, network analysis tools, problem solving, and analytical fault diagnosis.
• Proficiency in scripting/programming with Python, Golang, Perl, etc.