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Job Category
Program & Project Management
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
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Employee Success (ES) is made up of human resources (HR) professionals who come together to continue to build Salesforce with a goal of helping our employees do the best work of their lives. In Employee Success, we attract and retain the top talent critical to building out our organization with the Ohana style treatment. Whether we are recruiting the next excellent candidate for our company, building out new programs, or refining our current operations, Employee Success is passionate about the design, development and delivery of an outstanding employee experience, which allows Salesforce to deliver a best-in-class customer experience in the market. Within ES, the Onboarding & Employee Learning (OEL) Team is seeking a (data) driven, analytical and highly skilled professional to fill our Senior Specialist, Data role.
Key Responsibilities
- Build/evolve a success measures model & roadmap to assess and showcase the impact of the Onboarding & Employee Learning portfolio (16+ programs).
- Onboarding & Employee Learning V2MOM tracking and reporting, including consolidation and processing of multiple data sources.
- Design, build and delivery of Impact Reports in partnership with Program Managers and Go-To-Market SME.
- Management of Onboarding & Employee Learning surveys strategy in partnership with the Employee Listening team and in coordination with relevant vendors (40+ surveys).
- Monitoring and integration of operational & system-output success measures in partnership with Ops & Tech teams.
- Coordination and support of research initiatives in partnership with the People Analytics team.
- Build/maintain process documentation and actively research ways to enhance our data framework and operations.
- Play an active role in enabling the broader Onboarding & Employee Learning team in data literacy.
- Occasionally support Onboarding & Employee Learning programs/events at the Dublin Office
Requirements For Success
- 5+ years' experience working in Human Resources and/or analytics functions.
- Strong experience managing HR data and/or analytics.
- Proficient in Google Sheets and Excel (large data sets, formulas, pivot tables, graphs & automations).
- Analytical and systemic thinking to proactively and effectively identify and plan for interdependencies.
- Sound logic to understand hidden problems and identify effective solutions without adding complexity.
- Excellent communication/presentation skills and confidence presenting to Sr. leaders.
- Ability to manage ambiguity and work well under pressure, handling diverse tasks in a fast-paced global environment.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.