Job Description

Tableau
We help people see, understand, and act on data. As part of Salesforce, we inspire the future of business with AI+ Data + CRM, supporting companies across industries. We empower you to drive performance and career growth, and improve the state of the world. If you believe in business as a platform for change, you're in the right place.

Our teams sell across multiple verticals, including Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Telecommunications Media & Technology, Consumer Business Services, Public Sector, and more.

Overview
The Solution Engineer is a role that we often hire at Salesforce. If you are interested in the Tableau Solution Engineering role, you've come to the right place. If you thrive in a fast-paced, collaborative environment that fosters innovation, join our Solution Engineering Team.

Through collaboration with Customers, Product, Dev Engineering, Professional Services, and more, Solutions Engineers develop innovative solutions that help our customers connect with their clients. This role provides a unique opportunity to interact with the entire customer lifecycle. If you thrive in a dynamic, fast-paced environment full of challenges and opportunities to create compelling Analytics Solutions, join our Solution Engineering Team.

The Solution Engineer is eager to demonstrate their technical and sales skills. They solicit business requirements, partner with Account Executives to develop a sales strategy, successfully demonstrate solutions that provide business value, and drive the solution efforts that lead customers to a functional and technical Tableau choice.

Do you want to be part of an outstanding team that is selling into the worlds top organizations? Come join us at the Salesforce Solution Engineering team. Through collaboration with the customer, the Products team, and Professional Services the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation.

The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.

What roles are we looking to fill in Solutions Engineering?

Responsibilities

• Strategic Alignment: Partner with clients and internal teams to align innovative strategies with technology solutions across Salesforce products.
• Business Development: Engage in business development, operations, IT strategies, and executive-level product demonstrations.
• Problem Solving: Define, assess, and solve complex business problems using research and innovative ideas.
• Innovation Management: Facilitate decision-making by evaluating solutions and driving consensus among stakeholders.
• Connected Experiences: Showcase connected experiences through software demos, future state customer journey strategies, and long-term IT roadmaps.
• Solutioning: Assist customers with discovery, analysis, and recommendation of strategic solutions through live product demonstrations.
• Customer Needs: Identify customer business needs and position analytics solutions to meet objectives.
• Custom Solutions: Build and present customized analytics solutions and demonstrations to various customer personas.
• Architecture Understanding: Convey a deep understanding of customer architecture related to Tableau and Analytics solutions, including data pipeline upstream of analytics.
• Cross-Functional Leadership: Lead cross-functional solution guides and align them with opportunity strategy.
• Customer Experience Storytelling: Develop and deliver customer experience narratives with analytics technologies.
• Training and Certification: Participate in product, sales, and procedural training and certifications.
• Travel: Travel as required based on territory alignment and region. Positions may be office-based, office-flexible, or remote dependent on team, with the aim to provide the most flexibility for our employees.

Required Qualifications:

• B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Hands-on knowledge of data analytics and related applications, including data platforms, data loading and transformation solutions
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in complex sales situations
• Minimum of 4 years of professional experience

Preferred Qualifications:

• Knowledge of functional and / or technical aspects of predictive AI, generative AI, and any other data pipeline constituents both upstream and downstream of data preparation / visualization such as metadata platforms, data integration / processing platforms
• Previous experience as a solution/sales engineer for a data or analytics software vendor ; power user or administrator of an analytics solution
• Understanding of the healthcare payers industry. How payers put together plans, how they sell them, what relationships they maintain with brokers, providers, etc.
• Tableau Professional Certifications
• Cloud Industry Certifications (e.g. public cloud infrastructure certs in AWS, GCP, Azure) or Networking / Security certifications

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $93,170 to $188,650.

For Washington-based roles, the base salary hiring range for this position is $84,700 to $188,650.

For California-based roles, the base salary hiring range for this position is $93,170 to $188,650.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.