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Senior Director, Solution Engineering

AT Salesforce
Salesforce

Senior Director, Solution Engineering

Dubai, United Arab Emirates

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Job Category
Sales

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

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Your Mission as Solutions Engineering / Pre-Sales Leader

In this influential role, you will:

  • Lead Transformation Efforts: Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long-term success.
  • Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
  • Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
  • Shape Solutions: Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
  • Foster Growth and Innovation: Develop innovative go-to-market strategies, drive organisational productivity, and champion cross-functional collaboration to achieve strategic goals.
  • Champion Salesforce Values: Embody Salesforce's core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.

Key Responsibilities

  • Partner with Sales leadership to communicate and deliver Salesforce's transformational value proposition.
  • Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long-term impact.
  • Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
  • Collaborate with Sales to create and execute growth plans that align with Salesforce's strategic vision.
  • Attract, develop, and retain top-tier talent, creating a culture of performance, innovation, and career growth.
  • Develop and scale organisational programmes to enhance team productivity, expertise, and collaboration.
  • Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
  • Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture.
  • Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.

Skills and Experience

  • Leadership and Strategy:

    • 10+ years of experience in a leadership role within strategy, management consulting, or sales organisations, with expertise in pre-sales, sales, and project delivery.
    • Demonstrated ability to build and manage high-performing teams while fostering a collaborative, innovative culture.
  • Industry-Focused Solution Leadership:

    • Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy, and retail industries, delivering tailored, innovative Salesforce solutions that address sector-specific challenges and opportunities.
  • Strategic Industry Domain Knowledge:

    • Partner with sales, product, and engineering teams to align Salesforce's industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals.
  • Customer-Centric Approach:

    • Strong track record of engaging C-level executives and influencing their transformation agendas.
    • Experience selling and delivering solutions at the executive level, with a focus on value and outcomes.
  • Technical Expertise:

    • Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly.
    • Proficiency in IT architecture, enterprise applications, and business process integration.
  • Transformation Mindset:

    • Deep knowledge of design thinking and human-centred approaches to innovation and problem-solving.
    • A passion for technology, innovation, and driving continuous improvement.
  • Operational Excellence:

    • Strong analytical and negotiation skills, particularly when engaging at the C-level.
    • Proven ability to deliver revenue targets while maintaining a focus on team development and growth.
  • Personal Attributes

    • Exceptional communication and presentation skills, both written and verbal.
    • A forward-thinking and strategic mindset with a focus on execution and delivering measurable outcomes.
    • Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential.
    • Skilled at balancing strategic vision with attention to detail and operational execution.
    • Fluency in Arabic and English

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Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Client-provided location(s): Dubai - United Arab Emirates
Job ID: Salesforce-JR275321
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program

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