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Job Category
Operations
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
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Role Description
The Senior Analyst, Cloud GTM (Go-to-Market) Strategy and Operations will play a crucial role in supporting the explosive growth of Salesforce products. This role is a hybrid of traditional roles in strategic planning, sales strategy, finance, and analytics - requiring a mix of market & business analysis, sales optimization, and business operational support.
This role is part of a high-performance, results oriented team that values innovation. Success in this role means assisting leadership to drive the continued success of Salesforce by supporting our product growth strategy. Sample projects range from the strategic to the operational including designing & building new data visualization tools, evaluating worldwide market opportunities, business planning, market segmentation, sales pipeline analysis, scale & automation efforts and regular review of key performance metrics.
Deliverables include detailed analytic models, custom performance analysis, building a scalable reporting infrastructure, and packaging findings into presentation-ready content for Salesforce executives. The role requires interaction with multiple functional teams in the organization (such as Finance, Operations, Sales, Product Marketing, Product Management, and Customer Success) and provides exposure to senior executives. The successful candidate will have relentless curiosity and possess a passion for creating innovative analysis to identify opportunities. They will be comfortable diving into large datasets, excel at extracting insights from data, and converting ideas to action.
Your Impact
- Build tools and dashboards that help stakeholders derive new insights & learnings
- Lead ongoing analysis of business performance to support daily operations
- Own and manage product reporting/ organization for all of Salesforce
- Design and interpret key performance metrics; deliver insights & recommendations
- Find new ways to automate existing processes and drive process improvements
- Assist in developing and delivering presentations for senior executives
- Support strategic initiatives including evaluating areas of opportunity for the businesses
- Troubleshooting operational issues as they surface; propose changes to systems/ processes to fix root causes
- Prepare analysis and recommendations for strategic decision making
Minimum Requirements
- Senior Analyst 4+ years work experience focused on quantitative analysis, financial modeling, and logical reasoning
- Self-starter and high degree of motivation to go above and beyond the task at hand
- Exceptional problem solving skills: demonstrated ability to structure complex problems, develop solutions
- Proficiency in aggregating large datasets using SQL or Python
- High degree of comfort running complex analyses and modeling Google Sheets or Tableau
- Strong presentation skills, especially related to building compelling PowerPoint or Google Slides presentations
Preferred Requirements
- Bachelor's degree from an accredited university
- Work experience in management consulting, finance, product management, sales strategy, or sales operations is a plus
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Posting Statement
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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.