Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Start Date: March 3, 2025

Sales Development Representative, Nonprofit Job Description
Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative, you will join our elite sales team and do just that! You will learn how to evangelize Salesforce, the Customer Success Platform and World's #1 CRM, by researching and identifying net-new business opportunities - you will have a direct impact in our revenue generation goals. This role is an exciting opportunity for you to develop your core sales skills and business acumen as you work alongside industry sales leaders.

We hire driven individuals who thrive in a challenging and ambiguous environment, who know that they can succeed in a fast-paced, client-facing sales career, and are comfortable with achieving/exceeding metrics, key performance indicators (KPIs), and sales quotas.

JOB DESCRIPTION:
As a Sales Development Representative (SDR) in the NGO industry within our Public Sector Vertical, you will support the NGO Sales Team by leveraging demand-generation efforts from the Field Marketing team and qualifying inbound leads. Your success will be measured by a monthly quota of qualified opportunities and closed business, allowing you to challenge the status quo. This entry-level role serves as a gateway to a client-facing sales career at Salesforce, providing insight into our sales processes. SDRs play a crucial role in shaping marketing strategies and targeted engagements based on customer interactions, while continuously improving their skills through mentorship and coaching.

What You'll Do
The Sales Development Representative will generate new business pipeline and interest through calling on inbound leads.

• Create a great first impression for prospects and customers by providing them with a world-class experience
• Qualify leads ranging from inbound calls, chats, website downloads, content syndication from third party websites, and webinars across all products in the Salesforce Portfolio (Core Products, Marketing Cloud, Slack, Tableau and Mulesoft)
• Managing a high volume of inbound leads with a strategy on prioritization of your leads
• Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle
• Building a point of view on how to help qualify customers needs
• Speaking to value and return on investment vs. technical functionality
• Learning how to anticipate and prepare for objections
• Researching and understanding various lines of business and personas

What's In It For You

• Being part of an International Team
• Build a solid foundation on tech sales and NGO Industry
• Develop strategic partnerships with experienced Account Executives across all lines of business to help generate new business
• Work hands-on with Salesforce products and expand your technical knowledge

MINIMUM QUALIFICATIONS:

• Must be within less than 1-year of having completed a Bachelor's Degree or Advanced Degree from the start date of this role OR graduate/alumni/participant of a workforce development training program (i.e. re:work, Year Up, i.c.stars, etc.)
• Strong desire to be in technology sales
• Long-term interest in a client-facing sales career
• Self-Starter, high energy and positive attitude
• Competitive spirit and the drive for results
• Coachable and Comfortable working in a fast-paced and dynamic environment
• Superior organizational skills and attention to detail
• Excellent written/verbal communication skills

PREFERRED QUALIFICATIONS:

• Experiences in NGOs (internship, volunteering)
• Previous internship or full-time corporate sales experience
• B2B software sales experience is a plus

This position is ineligible for visa sponsorship

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Illinois based roles, the base salary hiring range for this position is $56,850 to $76,125.