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Resource Management - Analyst

AT Salesforce
Salesforce

Resource Management - Analyst

McLean, VA

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Job Category
Operations

Job Details

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Resource Management: Analyst
Our team is recruiting! What are we looking for?
The Resource Management team are responsible for managing the staffing life cycle, globally, for services engagements. Resource Managers source and allocate consultants across Services roles. We do so by monitoring, validating and routing resource requests, focusing on increasing utilization of internal resources and customer success. Resource Managers drive alignment between collaborators (e.g. Services Leadership, People Managers, Account Partners and Project Team (Project Managers &/or Engagement Managers) in order to assign/staff services engagements.
Key areas of responsibility include: Demand Management, Resource Management, Analysis and Narration of Business health.

We are looking for someone with 2+ years of experience in a resource management role who has analytical and problem-solving skills that can balance multiple dynamic priorities. This role will see the Analyst take ownership of an Operating Unit, which includes building positive relationships with stakeholders and coordinating with other functions and understanding and articulating the regions Demand v. Supply , bench, risks and operating position.

Demand Management

  • Reviewing Pipeline/Opportunities and Projects - comprehensive understanding of upcoming deal pipeline, closures, renewals and role requirements to ensure start dates align to available capacity
  • Assignment Planning/Alignment - Named resources added as Suggested Resources where appropriate
  • Opportunity Closure Data Hygiene - Check Resource Requests to confirm Status, date alignments and skills

Resource Management

  • Resource Capacity - develop strong understanding of internal resource availability, skills and experience
  • Identifying capacity shortfalls and evaluate/engage global alternatives and/or Partner Management
  • Resource Allocation - Managing, assigning and replacing resources
  • Forecast Review - Schedule Management / Load Balancing

Analytical Reporting / Health of the Business

  • Bench Insights - Produce narrative on Bench by Resource / Practice
  • Utilization Reporting - Write trend narrative on utilization
  • Capacity Reporting - Compose narrative on capacity plans, highlighting supply/demand or skills profile challenges
  • Opportunity Reporting - Provide reporting on open Resource Requests
  • Centralize and Lead regional staffing meetings with Services Management to review and align resources against Resource Requests for current opportunities
  • Assign staff to projects, balancing the needs of the project with the skills, availability and development needs of staff members
  • Help to drive the utilization of the team by developing creative solutions to staff projects when resource availability is constrained

Office Flex - 3x a week in office
McLean, Virginia


Accommodations

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Posting Statement

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Client-provided location(s): McLean, VA, USA
Job ID: Salesforce-JR277520
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program

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