Principal Solution Engineer

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place.

Our team is looking for curious candidates with a real passion for technology to join our Financial Services Solution Engineering team. We are deeply passionate about our technology, solutions and our business. We deliver strategies and solutions that fuel growth by capturing the C-Suite's mind share, budget, and wallet share in every account: accelerating new customers, growing big deals and extending the platform.

What is a Solution Engineer?
Also known as a " Pre -Sales Consultant" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company's technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

• Understand the customer's needs, and establish Salesforce's product as the best solution that solves our customer's challenges.
• Build and present customized demos of Salesforce products.
• Convey deep knowledge of the customer's technology as it pertains to Salesforce's solutions
• Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position
• Attain quarterly and annual objectives assigned by management

We partner with our sales team to drive new business and help companies reach their growth goals. While selling value is our main focus, we intend to engage in discussions around process improvement and best practices to help our customers succeed. Our team thrives on collaboration from our diverse professional and educational backgrounds, mentorship and professional development while maintaining a positive work/life balance through passion, ingenuity, and integrity, fostering a culture of openness and fun!

Typical Day of a Financial Services Solution Engineer:

• Facilitate outcome-focused dialogue to understand and define a customer's business requirements by conducting discovery calls
• Partner with customers to develop a vision for their future on the Salesforce platform for both short and long term goals
• Make that vision come to life by configuring and presenting the art of the possible on our platform through a demonstration
• Participate in trainings and certifications to acquire and maintain skill sets

Desired Skills and Experience:

• Solid verbal, written, presentation and interpersonal skills
• Ability to understand customer's business goals and map those to the right technology solutions on the Salesforce platform and within our ecosystem of partners
• Ability to collaborate as part of a team to solve business and technical problems
• Passion for technology and desire to learn

Additional Background:

• 5+ years previous experience as a Solution/Sales Engineer or in a technical customer-facing role
• Financial Services industry preferred
• 10-30% regional travel is required
• B.S. Computer Science, Software Engineering, MIS or equivalent work experience
• Salesforce experience is a plus

Accommodations

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Posting Statement

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Salesforce welcomes all.