The Identity org at Salesforce is building the next generation of Identity and Authentication services with the goal of tightly integrating all Salesforce products. We run highly available, tier zero, global services that process billions of requests per month for hundreds of millions of users. We're a high impact and high visibility team. Every user of every Salesforce product uses our services.

The Identity org is expanding to support our tremendous growth. You'll collaborate with over a dozen teams to solve hard engineering problems around security, availability, scalability, streaming, replication, and user experience. You'll work on new and existing protocols that we've pioneered and adopted in partnership with other industry leaders. You'll champion our mission to deliver highly available, high throughput, and highly performant services. You'll contribute to our on call rotation by responding to and resolving incidents in real time for our customers. You'll advance our tradition of operational excellence by developing robust automation, monitoring, alerting, and remediation solutions. You'll helps us write our next chapter of both B2B and B2C growth.

Required Skills

Excellent written and verbal communication
Effective collaboration with multiple teams across time zones
Championing a culture and work environment that promote diversity and inclusion
Clear, concise technical communication particularly about problems and incidents
Exceptional organization and time management skills
Quickly synthesizing information from disparate sources of knowledge
Fluency in at least one object oriented language with strong object oriented programming skills
Applying solid engineering principles
Proficiency with distributed version control
Experience with Test Driven Development and unit, functional, integration, and performance testing
Experience building microservices that not only scale but are also fault tolerant
Experience building services that expose both gRPC and REST endpoints
Experience working with distributed systems
Familiarity with distributed events, stream processing, and serialization, e.g., Kafka, Avro
Familiarity with workflow orchestration and durable execution, e.g., Temporal
Familiarity with caching, e.g., Redis, ElastiCache
Demonstrated history of service ownership, operational excellence, and successful incident response and remediation
Experience monitoring services including telemetry, logging, metrics, aggregation systems and dashboards, and SLOs/SLAs and related statistical functions
Familiarity with CI/CD pipelines, e.g., Git, Jenkins, Spinnaker

Desired Skills

Success working in regulated environments, e.g., government, health care, finance
AWS expertise, e.g., EC2, EKS, S3, DynamoDB, etc.
Authentication or Application Security related experience
Familiarity with fundamental mesh and network technologies, e.g., Istio, DNS, Load Balancing, TCP/IP, HTTP, DNS, curl, openssl
Familiarity with container and orchestration services, e.g., Docker, Kubernetes, Helm
Familiarity with cloud security best practices including policy, audit, encryption, identity, and secret management, e.g., TLS and PKI systems and x509 certificate management
Exposure to configuring, deploying, securing, managing, and maintaining large, fault tolerant, cloud-hosted systems including auto scaling, automatic fail over and recovery, monitoring, security, performance tuning, troubleshooting, and disaster recovery

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $176,800 to $296,400.

For California-based roles, the base salary hiring range for this position is $176,800 to $296,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.