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Job Category
Sales
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
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About Tableau, a Salesforce company
Tableau helps people see and understand data. Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organization. Global enterprises, early-stage startups, nonprofits, and governments all use Tableau's intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!
What you'll be doing...
The Principal/Lead Solution Engineer has a specialized focus on and skills with deep technical proof points, including business intelligence, complex data sources and ETL. This Principal/Lead Solution Engineer is the key technical point of contact for all enterprise deals at Tableau specializing in deals involving complex data. The Principal/Lead Solution Engineer participates in data acquisition and transformation delivery and may provide oversight and technical checkpoints to enforce standards and quality of BI solutions. Researches new technologies, tools and methodologies as they emerge that may be applicable. The solutions consultant provides sales consulting presales support contributing towards the successful conversion of prospects to customers and engages customers to nurture repeat purchases.
Some of the things you'll be doing include ...
- Work with prospect's data to deliver world-class product demonstrations
- Provide strategic presales support for sales activities including needs analysis, data review, product demonstrations, and other general sales support
- Become an expert in the features, benefits and application of Tableau's products
- Drive all aspects of successful Proof of Concepts from requirements and design to training and delivery
- Communicate via phone, email, face-to-face and web meetings with prospects assisting and guiding them through the evaluation and selection process
- Support partners by conducting joint end user meetings, technical proofs, seminars, education, presentations, and demonstrations.
- Communicate daily with sales staff regarding sales activities and strategies
- Educate and train the sales force in the features and use of Tableau and ETL products
- Provide proactive support to customers and prospects
- Be the customer advocate and liaison for product management and development
- Support all strategic deals involving complex data and/or data sources
- Provide ETL support and skills on strategic proof of concepts
- Backup the technical support staff as needed
Who you are ...
- Fluent in Vietnamese to converse with clients in the Vietnam market
- Technically Savvy. You don't shy away from opportunities to get into technology - and you can learn it quickly.
- Strong communication and presentation skills. You love the idea of sharing the Tableau story.
- Problem Solver. You love tackling the most difficult of challenges and know how to get to the best solution.
- Experienced. 5 or more years' experience in a Sales Engineer/ Sales Consulting role.
- Domain. Experience with SQL or MDX (MySQL, PostgreSQL, Oracle, SQL Server, Analysis Services, Essbase, Netezza, etc.) Experience with ETL tools (Informatica, Data Integrator, Data Transformation Services, etc.) a strong plus
- Detail oriented. Nothing gets overlooked when it comes to you
- A True Team Player. You're the best at what you do and you know how to work with your colleagues to get their best.
- You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world!
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.