Principal Innovation Engineer

Are you a hard-working individual who is excited by AI? Are you highly motivated with a can-do attitude? Do you have an engaging and enjoyable presentation style? Do you love technology and how it can drive customer success? Do you want to be part of a team that's passionate about showing our customers the power of AI?

If you answered yes to all of these, then consider this unique role at one of the fastest-growing tech companies. In this hands-on role, you'll work with our team to build apps, assets and moments to help deliver amazing customer experiences.

Who We Are

The UKI AI Centre is the first of it's kind for the company. It is a huge space with enormous potential and we're only just getting started.
We are focussed on three pillars: Training - closing the digital skills gap as part of our commitment to train 100,00 people; Customers - driving awareness and understanding of how to implement Enterprise AI safely and securely; and Collaboration - with market leaders, AI experts, partners and customers: thought leaders coming together to innovate and progress AI advancements.

We're creating a team that sits within pre-sales in the world's most innovative company, and we're looking for the best talent. We design, build and deliver a range of experiences for our customers: from hands-on demonstrations to workshops; magical moments to inspiring presentations. We plan, organise and facilitate events that focus on AI and innovation. We inspire the world's most successful companies to grow their businesses and connect with their customers.

Job Details

We are looking for an individual with an entrepreneurial mindset and a passion for building.

In this role, you'll create innovative, hands-on experiences that bring AI and data solutions to life, demonstrating how today's and tomorrow's business challenges can be solved with Salesforce.

You'll collaborate with internal SE teams to rethink customer engagement, developing interactive prototypes, proof-of-concept applications, and innovative demonstrations that showcase the art of the possible.

You thrive on experimentation: exploring emerging technologies, identifying trends, and translating ideas into tangible solutions. You're not just a visionary; you're a builder, rolling up your sleeves to design, code, and refine high-impact experiences.

This is a fast-paced, dynamic role where creativity meets execution. The goal is to push boundaries, break new ground, and deliver truly immersive and inspiring experiences for our customers.

Who You Are

You want to make a difference by creating impactful, hands-on experiences that bring ideas to life. You thrive on solving complex problems through technology and leave a legacy of innovation.

You definitely are a...

• Problem Solver: You love tackling big technical challenges, breaking them down into actionable steps, and building creative solutions that push the boundaries of what's possible.
• Innovative Builder: You don't just talk about ideas: you bring them to life. Whether it's prototyping, coding, or architecting solutions, you take concepts from imagination to execution.
• Engaging Storyteller (Through Tech): You craft immersive, interactive experiences that showcase the power of Salesforce and emerging technologies, helping others see and feel the impact of innovation.
• Connector & Collaborator: You thrive in a team setting, working multi-functionally with Solution Engineers, designers, and business leaders to transform ideas into reality.
• Adaptive Communicator: Whether it's explaining complex architectures or demonstrating a new prototype, you can translate technical concepts into compelling narratives that resonate with diverse audiences.

You'll also:

• Have an insatiable curiosity and a passion for innovation, always experimenting with new technologies and frameworks.
• Enjoy getting hands-on with code, building prototypes, and rapidly iterating to refine experiences.
• Be comfortable with ambiguity, exploration, and iteration-thriving in an environment where creative problem-solving is key.
• Be a self-motivated problem solver who can prioritise, manage time effectively, and juggle multiple projects.
• Be proactive and entrepreneurial, always looking for ways to improve, automate, and enhance how we demonstrate value to customers.

You're interested in:

• How technology can be used to solve real-world problems, from small efficiencies to industry-changing innovations.
• Working on projects that challenge your skills, expand your knowledge, and push your technical creativity.
• Honing your ability to build compelling, hands-on experiences that engage customers and executives alike.
• Making sophisticated AI and data-driven concepts tangible and accessible through interactive demos and applications.
• Being part of a dynamic, forward-thinking team that drives meaningful innovation.

Your Values

• Show up with a strong sense of curiosity, authenticity, and ethics.
• Build with purpose: crafting solutions that have a tangible impact on customers and the business.
• Foster a culture of collaboration, sharing knowledge and standard methodologies with the team.
• Continuously push boundaries, staying ahead of emerging technologies and trends.
• Cultivate trusted relationships with peers and partners, treating everyone with respect and equality.

Required Experience/Skills - Builder/Coder Focus

• Proven experience working with the Salesforce platform, including hands-on development, customisation, and solution building.
• Proven track record of successfully engaging with customers by developing innovative, hands-on demos, prototypes, or proof-of-concepts that showcase technical capabilities.
• Strong understanding of design thinking, user-centered design principles, and how to create intuitive, impactful experiences through technology.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.