Lead Technology Strategist

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Job Category
Sales

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

• Leverage industry and technical expertise to credibly advise partners in making strategic architectural and platform decisions
• Evangelize Salesforce solutions as a way to reimagine legacy applications in creating game changing new apps, including coordinating with Solution Engineers (SE) and Technical Architects (TA) to build art of the possible Proof of Concepts, demos, assets.
• Act in partnership with the account, technical, industry, and product overlay teams to solve our customers' and partners' unique and compelling business challenges and advise them in addressing the technical roadblocks.
• Be a driver for Technical Excellence across the partner lifecycle, advise on architecture and technology choices, and provide practical approaches to ensure customers and partners can use Salesforce solutions to meet market and regulatory needs.
• Embed themselves in the partners technology roadmap and products to understand where there is opportunity for us. Coordinate with all supporting resources who touch these accounts (SE, TA, Product, Industries) as the technical lead and offer light training on need-basis on partners technology and direction.
• Provide product overview of Salesforce Platform and Salesforce technologies to partners. Coordinate internal and external meetings, communicate updates while expanding the reach of the ISV Sales team.

• 6+ years experience in developing technology solutions.
• 3+ years hands-on experience as a Salesforce Technical architect/lead/admin delivering internal IT projects or external client projects in positions of increasing responsibility.
• Experience overseeing development and/or project team members. You are not expected to write code in this role but prior hands-on experience and a strong familiarity with Salesforce configuration and coding best practices are required.
• 3+ years experience in in a technology-facing role in industry (product management, technology delivery, business analysis, consulting, etc)
• Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to the client's needs.
• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
• Ability to work independently and be a self-starter. An ideal candidate would be a go-getter, who does not shy away from rolling up the sleeves to get the job done.
• Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
• Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences.
• Travel to partner or client site (average of 25%), but may be higher or lower based on needs.
• Highly beneficial to have experience building/managing Salesforce Center of Excellence.
• Experience working as Technical Advisor, for/with Product Development Outsourcers (PDOs) or building Appexchange Apps is a plus.
• Highly beneficial to have Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and onboarding process in the first 6 months:
  • Salesforce Certified Administrator (required 6 months into role)
  • Salesforce Sales Cloud Consultant
  • Salesforce Service Cloud Consultant
  • Salesforce Platform App Builder
  • AI Associate (required 6 months into role)
  • Data Cloud Consultant (required 6 months into role)

• PASSION: Passionate about Customer and Partner Success
• BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on
• COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
• STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message
• TEAM PLAYER: Proficient at collaboration and working with members of a team
• URGENCY: Ability to move fast and drive business value and results
• OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart
• TRUST: Trusts the company's core values; shows integrity, transparency, and reliability
• ADAPTABLE: Excels in high levels of uncertainty and change
• COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Community's knowledge and resource base
• EQUALITY: Promotes equality across Education, Pay, Diversity, Inclusion, and Environment