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Lead Solution Engineer

AT Salesforce
Salesforce

Lead Solution Engineer

Mumbai, India

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Job Category
Sales

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

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  • Job Description:

    We have an outstanding opportunity for an expert Solutions Engineer to work with our outstanding Financial Services customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform in Mumbai, India! The successful applicant will have a track record of working with financial services organisations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups.

    Specific Responsibilities

    Provide thought leadership in how large enterprise organisations can drive customer success through digital transformation.
    Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
    Be an innovator who can build and demonstrate new solutions using out-of-the-box thinking.
    Engage with business users to build solution presentations, demonstrations and prototypes.
    Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
    The ability to authoritatively present and articulate the business value to managers and executives of all levels.
    Deliver functional and technical responses to RFPs/RFIs.
    Work as an excellent teammate by chipping in, learning and sharing new knowledge.
    Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology
    Engage with IT around the technical and enterprise architecture.
    Lead multiple customer engagements concurrently.
    Be self-motivated, flexible, and take initiative.

    Required Skills

    Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
    Relevant years of confirmed experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions
    Strong focus and experience in pre-sales or implementation in financial services industry for large enterprise customers (Banks/insurance/fintechs/NBFCs) is required
    Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw 'Day in life of' across different LOBs in the financial services industry
    Knowledge in Enterprise Architecture/Solution Architecture/Technical Architecture from a customer engagement perspective
    Knowledge on Key critical metrics supervised in financial industry from a customer engagement perspective
    Business Analysis/ Business case/return on investment construction.
    Experience in sophisticated solution selling to Enterprise customers within the Financial Services industry.
    A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
    Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
    * Outstanding presentation and demonstration skills.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Client-provided location(s): Mumbai, Maharashtra, India
Job ID: Salesforce-JR288501
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program

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