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Global Program Operations Lead

AT Salesforce
Salesforce

Global Program Operations Lead

Dublin, Ireland

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Job Category
Real Estate & Facility Management

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

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About the Role:
The Global Badging Services Lead will be responsible for overseeing the global badging operations, ensuring the security and efficiency of our badging processes across all company locations. This role requires a strategic thinker with strong leadership skills and a deep understanding of security protocols and systems.

Key Responsibilities:
- Leadership and Management:
- Lead and manage the global badging team program, oversee contractor regional team members assigned, providing direction, support, -
- Update and document global badging policies and procedures to ensure consistency and compliance across all locations.
- Collaborate with regional security teams, real estate work place services to ensure alignment and integration of badging services.

Operational Oversight:
- Oversee the issuance, management, and deactivation of employee and contractor badges.
- Ensure the integrity and security of the badging system, including regular audits and updates as assigned.
- Manage relationships with external vendors and service providers related to badging services.
- Regional inventory management

Security and Compliance:
- Ensure compliance with all relevant security regulations and standards.
- Conduct regular risk assessments and implement measures to mitigate identified risks.
- Stay updated on industry best practices and emerging technologies in security and badging.

Customer Service:
- Provide excellent customer service to employees, interns and contractors regarding badging issues and inquiries.
- Develop and maintain a feedback system to continuously improve the badging process.

Qualifications:
- Bachelor's degree in Security Management, Business Administration, or a related field.
- Minimum of 5 years of experience in security management, with a focus on badging services.
- Strong leadership and team management skills.
- Excellent understanding of security systems and protocols.
- Ability to work effectively in a global, cross-functional environment.
- Strong problem-solving and decision-making skills.
- Excellent communication and interpersonal skills.

Preferred Qualifications:
- Experience with global operations and managing remote teams.
- Certification in security management (e.g., CPP, PSP).
- Proficiency in security management software and systems.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Client-provided location(s): Dublin, Ireland
Job ID: Salesforce-JR276029
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program

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