Executive Communications Director

Role & Department Description: The Executive Communications Director elevates the voices of senior Cloud Success leaders for an internal, service-focused audience. We create stories and resources that establish and reinforce executive brands and company viewpoints while promoting new initiatives, customer successes, and organization achievements in compelling, creative ways. We support event execution with narrative development, executive coaching, and presentation design.We are looking for a dynamic leader, coach, and manager who will drive communications strategies for Cloud Success executives and initiatives. In this role, you'll engage with a wide-ranging matrixed group of communications groups to achieve our goals. You'll be a senior advisor to our stakeholders and drive communication planning and execution for them. We're looking for a strategic thinker who can build strong relationships across our company, connect ideas and information from across a broad landscape, and get the job done. Key is your ability to lead, develop talent, work in a rapidly changing environment, apply critical thinking, and take the initiative to drive results. Additionally, you will focus on Change Management, ensuring that communication strategies effectively support and facilitate organizational change.

Basic requirements:

• Highly organized and energetic leader with at least 10+ years of communications and/or change management experience
• Proven track record of leading complex enterprise-wide change and cross-functional communications programs in a fast-paced environment
• Demonstrated ability to shape compelling narratives and engage with senior leadership
• Ability to simplify messaging and influence teams and stakeholders at all levels
• Ability to integrate change management principles into communication strategies
• Ability to deliver and manage concurrent projects, manage ambiguity, and be flexible in your approach
• Ability to educate stakeholders on change and communications strategies
• Critical and strategic thinker and creative problem solver
• Knowledge of the Salesforce business
• Alignment with the Salesforce values of trust, customer success, innovation, and equality

Primary responsibilities:

• Lead communications strategies across multiple portfolios and ensure the effective execution to support business and project goals.
• Understand business priorities, technical processes, and industry trends to write compelling, concise, and audience-relevant communications
• Partner with project teams, business stakeholders, and senior executives to shape initiatives and develop new ideas
• Provide strategic recommendations and creative communications solutions to drive results within our portfolio
• Establish efficient team processes, drive communications best practices, and proactively identify and develop improvements to team operations and methods
• Deliver executive presentations and effectively advocate the value of our communication strategies
• Manage resources across multiple portfolios
• Use metrics and reporting to track results, measure effectiveness, and identify needs
• Integrate Change Management principles into communication strategies to support organizational change and ensure smooth transitions

Note: Candidates must be able to show samples of their work.

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Posting Statement

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.