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Job Category
Sales
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
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We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
The Alliances & Channels organisation at Salesforce owns partnerships with our Strategic Consulting Partners, System Integrator Partners and ISV Partners. Salesforce works closely with our ecosystem partners to create and deliver assets to drive customer success for specific industries/territories. The Partner Sales Manager (PSM) is responsible for driving the strategic development of our engagement with Partners within industries/territories.
The PSM will be responsible for developing and leading our end-to-end partner strategy for the Emerging and Small Business segment (ESMB). This includes developing the Alliances Strategy and Go-To-Market plan, sales team alignment, supporting channel organisations (such as partner marketing and partner enablement), and other key collaborators.
The PSM's responsibility will be to be an advisor to our sales teams on existing partner industry and capability and future needs. They will drive the execution of revenue-driving programs and initiatives with partners for the territory. The PSM will be responsible for evangelising Salesforce's value proposition to partners and facilitating the partner ecosystems' value proposition within Salesforce and affiliated companies. Key to the position is developing a deep understanding of our ecosystem for Commercial and effective collaboration with multiple cross-functional team members, including sales, alliances, marketing, legal, and operations.
This is a key and strategic role that requires a balance of strategy with a strong roll-up your sleeves and 'get it done' mentality. Success requires the design and execution of a plan to develop and accelerate the growth of our partner ecosystem across ESMB.
You are a highly motivated teammate who loves a fast paced, cross-functional environment. You have the ability to establish broad senior level relationships. You have a proven track record on delivering results and getting things done. You are inquisitive, have strong eye for business, multitask, with the ability to make a notable impact within your first 90 days at Salesforce. You are able to effectively communicate and build relationships with SI, ISV partners and executive leaders in the partner ecosystem.
Key Responsibilities:
- Work with local leaders from across the ESMB segment to develop a strategy and plan to deliver ongoing customer success with our partner ecosystem
- Take partner sales plays, offerings and industry assets/solutions and align with our Salesforce teams (Partner Account Managers, Sales, Account Executives, Industry Teams, Mulesoft, Tableau, etc.)
- Drive a partner marketing plan aligned with the needs of the business and ecosystem objectives
- Manage and deliver Sourced pipeline and build a plan for ACV growth tied to the territory's strategies and initiatives in close alignment with internal collaborators and partners
- Identify target accounts and white space plans with sales and partner leadership to drive execution and governance
- Conduct regular cadence between the Partner & Salesforce collaborators and adjust strategies
- Ensure effective and timely internal & external communication and coordination of Salesforce's ecosystem strategy & execution results
- Understand the breadth and depth of the partner ecosystem and develop a plan to recruit partners
- Identify partner enablement needs and align with internal resources to fill the gaps
Qualifications/Experience:
- Extensive external sales or partner management experience across a variety of industries, with experience in Cloud SaaS based solutions ideal
- Strong executive selling and business development skills; proven ability to understand different partner GTM models.
- A consistent record in CXO engagement and interaction
- Proven ability to build, lead and implement strategy in a cross-functional environment.
- Demonstrated analytical, organisational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams and has substantial impact on investments and program effectiveness.
- Demonstrable proof of producing measurable results of influenced revenue or growing a business
- Ability to build and maintain positive working relationships while delivering results in a highly complex global organisation.
- Strong drive, excellent communication skills and character qualities that match with company core values and inspires others to follow and act
- Strong tolerance for ambiguity; able to focus and implement in a changing environment; ability to make things happen.
- Experience in an alliance or channel management roles
- Deep industry experience (such as retail, consumer goods, construction, financial services, etc) with a consistent record of success including direct sales experience.
Benefits & Perks
Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training with Trailhead.com
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
For more details, visit https://www.salesforcebenefits.com/
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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information
Salesforce welcomes all.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.