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Job Category
Employee Success
Job Details
About Salesforce
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This role will be responsible for end to end case management of disciplinary and grievance investigations, conducting witness interviews, collating findings and maintaining compliance with local law. They will also support people managers in addressing underperformance, using standard methodologies to ensure consistent application of the Performance Improvement Framework (PIF) in alignment with Salesforce values.
Scope of role:
- Collaborate and partner with ESBPs, Employment Legal and Employee Success COEs to achieve high quality, seamless ES support, and represent as "1 ES" to the business
- Partner closely with global and regional ER team members, share best practice and leverage support from each other
- Lead ER cases across Italy, Spain and Portugal (conducts investigations, supports performance management, run disciplinary, grievance and separation processes)
- Demonstrate a proven track record of managing complex casework
- Lead individual and collective restructure programs, applying local legal processes and Salesforce practice and policy
- Partner with the wider EMEA ER team to create and sustain positive employee relations programs and standard methodologies across the region
- Coach business leaders and people managers through ER challenges, handling business risk and balancing commercial decisions with employee welfare
- Deliver and facilitate training as required on ER processes
- Generate, analyze and report on metrics to share themes and trends to the business
- Track, reports and analyzes case trends utilising the internal ER case management system
- Lead or participate on special projects/programs requiring ER internal partner input, as needed (e.g. HR Compliance activity).
- Make informed and measured judgement calls in complex pressurized situations, ensuring we consult with key stakeholders to achieve the best possible outcome while balancing risk to the company and staying true to our company values.
Desired skills and experience
- Fluent Spanish and English (Italian would be desirable)
- Demonstrated experience in Employee Relations and Works Council/ Trade Union management
- Experience as an HR BP with material ER exposure or as an ER specialist
- Proven negotiation skills and an ability to influence others
- Excellent written and verbal communication skills
- Ability to build strong partnerships and work effectively in a matrixed environment with leaders and ES colleagues
- A Human Resources; Industrial relations or other related degrees
- Experience working in a fast-paced environment, preferably in a high growth technology company although this is not a requirement.
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.