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Job Category
Employee Success
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
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Employee Success (ES) is made up of human resources (HR) professionals who come together to continue to build Salesforce with a goal of helping our employees do the best work of their lives. In Employee Success, we attract and retain the top talent critical to building out our organization with the Ohana style treatment. Whether we are recruiting the next great candidate for our company, building out new programs, or refining our current operations, Employee Success is passionate about the design, development and delivery of a world-class employee experience, which allows Salesforce to deliver a world-class customer experience in the market.The ES Employee Data Team is seeking its next Data superstar to fill our Employee Data Analyst role.
Major Responsibilities
- Complete complex mass loads (EIBs), including consultation with stakeholders
- Execute all required audits
- Participate in global E2E UAT for Workday updates to ensure security access, business processes, and mass loads (EIBs) are functioning as expected
- Maintain documentation for new business processes, including updating existing documentation based on enhancement made to existing processes and tools
- Troubleshoot issues, perform root cause analysis and resolve issues
- Serve as the in-house escalation point for advanced Tier 2 issues
- Writes reports/dashboards in support of key ES programs
- Partner with internal stakeholders to help drive adoption and maximize the value of Workday.
- Identify opportunities to alter business processes and configuration to better dovetail with Workday's strengths
- Lead multiple projects
Requirements For Success
- 3+ years' progressive experience working in an HRIS system (Workday preferred)
- Intermediate Excel experience working with large data sets utilizing advanced formulas and functionality
- Problem Solving: uses rigorous logic to understand hidden problems and identify effective solutions without adding complexity
- Communication: Possess excellent presentation skills and comfort presenting to upper management
- Priority Setting: Ability to work well under pressure, handle multiple tasks in a fast-paced environment
- Customer Focus: Ability to work cross-functionally and manage multiple responsibilities with tight deadlines
- Detail Oriented: Focus on data accuracy and system integrity
- Integrity: Demonstrated ability to handle highly sensitive data
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.