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Director/Senior Director of Product Management, Agentforce

AT Salesforce
Salesforce

Director/Senior Director of Product Management, Agentforce

San Francisco, CA

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Job Category
Product

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

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At Salesforce AI Cloud, you'll be working at the cutting edge of AI innovation, building the next generation of products that shape the future of AI-powered enterprise solutions. You'll have the opportunity to collaborate with some of the brightest minds in AI research, data science, and product management, all while driving tangible business outcomes for customers. If you're a deep product thinker who loves to get into the details and is excited about the potential of AI, we want to hear from you.

As a Director/Senior Director of Product Management, you will serve as a deep product thinker, focused on developing and shaping products that leverage large language models (LLMs) and other advanced AI technologies. This position is not focused on coding but requires a deep technical understanding of AI to inform decision-making and product strategy. You'll be responsible for guiding the development of prototypes and products at the frontier of AI innovation, ensuring they meet customer needs and market demands.

You will collaborate closely with customers to build, iterate, and refine AI-powered prototypes, with the goal of achieving rapid product-market fit. This is a hands-on, detail-oriented role that demands the ability to get into the weeds of both the product and customer needs, while leading cross-functional teams to drive innovation forward.

Key Responsibilities:

  • Lead Product Strategy: Partner with Salesforce AI Research to develop cutting-edge AI prototypes that could lead to groundbreaking, market-differentiating products. You will play a key role in defining product vision and direction for AI-enabled features and capabilities.
  • Customer-Focused Innovation: Engage with select, high-profile customers to rapidly prototype and iterate on AI-powered solutions. Work closely with customers to ensure products align with their evolving needs, helping drive product-market fit quickly.
  • Product Development and Prototyping: Oversee the development of early-stage AI products, working closely with AI researchers, data scientists, UX designers, and engineering teams to bring ideas to life. You will build scalable prototypes and help transition them from experimentation to full-scale R&D.
  • Strategic Experimentation: Create and manage a framework for strategic experimentation. This includes setting up rapid innovation cycles, validating hypotheses, and facilitating a smooth transition from prototypes to production-ready solutions.
  • Cross-functional Collaboration: Collaborate with teams across product, engineering, data science, and UX to ensure successful product development and delivery. Foster close relationships with internal stakeholders to keep all teams aligned on product goals.
  • Market Insight and Learning: Continuously learn from customers and the market to refine products and identify new opportunities for AI-driven innovation. Drive product adjustments based on customer feedback and market trends.
  • Scale and Profitability: Ensure that products not only meet customer needs but also scale effectively and are aligned with business objectives, including profitability and operational feasibility.

Desired Experience & Skills:

  • Product Management Leadership: 8+ years of experience in product management, with a proven ability to lead cross-functional teams to deliver innovative products in fast-moving environments.
  • Strong Technical Background: While not a coding role, you should have a deep understanding of AI technologies, particularly generative AI (e.g., large language models, machine learning, and AI-driven search). You'll be expected to engage deeply with the technical aspects of product development and make informed decisions based on a strong technical foundation.
  • Experience with AI Products: Direct experience in developing and scaling AI-powered products, ideally in the generative AI space. A strong understanding of AI concepts is critical for translating customer needs into viable product solutions.
  • Startup Mentality: Proven experience building 0-to-1 products in high-velocity environments, ideally from early-stage prototyping to market-ready solutions. A background as a founder or in startups is highly desirable, as you bring an ability to innovate quickly and solve complex problems at speed.
  • Customer-Centric Approach: A deep commitment to customer success. Strong track record of working directly with customers to understand their needs, iterate on prototypes, and deliver products that solve real-world problems.
  • Cross-functional Leadership: Ability to effectively lead and align teams across product, engineering, design, and research. Experience building relationships with both internal and external stakeholders to drive product success.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $223,000 to $372,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

Client-provided location(s): San Francisco, CA, USA
Job ID: Salesforce-JR272282
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program

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